"Thomas Borchert" wrote in message
...

Just back it up instead of backing out and we'll see.


Easily done. I had a microphone fail on a DC headset that was five years
out of warranty. I shipped it off to them with a letter asking for an
estimate of the repair cost before they took any action. They didn't
respond to the letter, I got the headset back about a week later. They had
replaced the microphone as well as the ear pads (which I hadn't mentioned
and didn't think needed replacement) and shipped it back to me, no charge.
I've heard many similar stories from other pilots about David Clark, I can't
recall hearing any about any other headset manufacturer.