"R.Hubbell" wrote in message news:20040211203532.7d5b8a33@fstop...
The odd thing about these kinds of things (I've endured my share of this stuff) is
that other people have only the best experience with them.

Well, if you never had to deal with customer support, you'd think they were fine.
They handled the purchase details just fine (I mean, it took me like two phone calls
and a few minutes to get the loan). If I'd not tried to setup an automatic payment
nor had the insurance claim, I would probably have assumed they were peachy.