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Old November 3rd 03, 08:22 PM
Tom S.
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"Maule Driver" wrote in message
. com...
I wrote the following after my American Flyer experience some time ago:

Subject: American Flyers
From: Bill W - MauleDriver
Date: Thu Jun 13 13:58:29 2002
My experience 7 years ago wasn't good. They only thing they do well is

bill
you. They overbill if possible. Don't ever require a refund because that
will take time.


That sounds like most every American company I've dealt with in the last ten
years -- Customer Service is open from 9:00 AM until 4:00PM, but the
Collections Dept. is open from 5:00 AM until midnight. Typical operation
when an MBA is running the show :~)