There's these full-narrative synopses on the NTSB site. The first is
probably (in part, at least) what prompted the service bulletins, and
the second is likely mostly irelevant to your purposes:

http://www.ntsb.gov/ntsb/brief2.asp?...LA216& akey=1

http://www.ntsb.gov/ntsb/brief2.asp?...LA171& akey=1

Bob K.