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Hi Gang
I decided I would put my self into the position of a member of a search and rescue which had been alerted that a certain person Dave Bingham was missing and that he was carrying a Spot tracker and that a recording of his flight might be found at the URL ssa.com which has a repository of recent Spot tracks for a few pilots around the US (maybe around the world). Now being an average person I am going to assume (maybe incorrectly) that I know how to turn on a computer and bring up a web browser and even type in the address bar ssa.com and press enter. The SSA home page comes up. I don't see anything with the words track or Spot. The thought occurs to me did I get the words track and Spot correctly or did I mistake the message. OK what to do? Should I call back the original message giver and ask for clarification or should I play around and explore pages outside the home page? I explore SSA pages and if I am lucky I notice that cunningly hidden on the SSA page at the one from the bottom of the long list is "Sailplane Tracker". That's funny! I was told a glider with a pilot named Dave Bingham was missing. What's a sailplane? Is a sailplane the same as a glider? Anyhow I click on "Sailplane Tracker' and sure enough a list of names come up including Dave Bingham. I click on the name and the Spot shared page message comes up. Now seeing the Spot message page for the first time is very different from seeing the message page for the hundredth time. What does it say and how do I get information from it? There are no GPS coordinates or times listed only the day on the shared Spot pages. So what to do now? Finally I see an icon that says "show on a map" and I click it. A map comes up and the Spot messages are displayed but which is the first and which is the last in time. Its not obvious which! Since I view most flights both on SeeYou and Spot everything is intuitively obvious to me now but for a neophyte that is not the case. What I have just described could be a nightmare for many people and could possibly waste valuable time in a search and rescue mission. So lets think through some of the issues I am raising: 1) Many people have very limited understanding of computers so everything should be designed to be INTUITIVELY OBVIOUS. SSA should rethink and redo this valuable Spot repository function and before releasing it test it out on a few average Joe guinea pigs. Make sure that most people can quickly find the relevant information. 2) The Spot shared page does not (at least in my case) show either GPS coordinates nor times of the messages (tracks). This is a serious deficiency and has to be fixed. My normal message page shows all this info but to use that page would require entering a name and password. 3) I use my Spot in all my 3 flying machines - SparrowHawk ultralight, Stemme motorglider and the LSA. So messages seen in the SSA repository might be from either so why does the SSA require you to list the glider manufacturer and model in your profile and repository? Keep the repository simple and remove that unnecessary and not pertinent information. Its always easy to criticize something especially when there are no clear cut presidents. I am very pleased that the SSA has reacted positively to the suggestion made after Thierry's tragic death this summer by I think Marty Hellman that a Spot repository could be a valuable resource in assisting search and rescue missions. I support this. However it is clear this project is still in the formulative mode and needs to be refined for it to become a simple help tool. I would welcome comments on my criticisms and suggestions to make the SSA Spot repository easier to use. Dave |
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