Insurance

I used to be insured by AIG in Bethany, OK. During my last renewal I
found out that Travers and Associates of St. Louis, MO has bought them.
If you call AIG you get Travers. Even though I paid my premium I have
not received notification of coverage or a copy of the policy. No change
in cost. AIG did yearly surveys of hours flown, dual vs solo, ifr,
hours in type, etc. Travers does not do this. AIG provided an wallet
card for contact information, Travers does not do this. Does anyone have
experience with Travers and Assoicates?

Thanks,
Ross