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I'm posting this mainly as a sanity check. I seem to be banging
my head against a brick wall with LXNavigation. I'm in a DuoDiscus syndicate. The glider had an LX7007 IGC FLARM fitted with rear seat repeater. Last winter we had the units factory upgraded to the new LX7007C, with the new colour displays. I would recommend the upgrade, the speed improvement on map redrawing alone is worth the money. Its fair to say that the first firmware release is "incomplete", rather than buggy. For a range of reasons the glider hadn't been flown in September, I flew it on the 29th. As I powered up the unit I got a message saying that the firmware had expired, clicked ok, then the unit started working fine. To be honest I thought no more of it. On Sunday evening I spotted this link on the lxnavigation website http://www.lxnavigation.si/avionics/...nloads/LX_7007 _C.pdf Basically the unit's have been programmed to stop working on 1st October unless they have a firmware update applied. No advance warning was given in any of the product documentation, or manuals, or until very recently on their website. The new update is free so there is no implication that they will charge in the future to keep the unit alive. I cannot understand why they would make such an instrument (basically GPS, electric vario, moving map, flarm, airspace warnings etc, just stop working on a fixed date. If I hadn't flown on Sunday I would have derigged and gone "up North" for some ridge and wave, rigged the glider and discovered the problem in the launch queue at a weekend, wasting a good flying day while I sorted it out - assuming internet access was available. Since Sunday I have had email exchanges with John Delafield, the agent and directly with LXNavigation support. John has behaved impeccably, I cannot fault his support in any way. However my problem is with the factory. They will not enter into any meaningful discussion as to why they have done this. I cannot even get an answer to the question "Will the new release, 3.1, expire?" I thought we had bought the instruments, this feels like we have leased them. I said I was after a sanity check, do people think its reasonable to ship instruments like this that "time expire" without making it clear at the time of purchase? FLARM is a different case, its a collaborative technology that needs regular updates and all the websites are plastered with information. Is it just me? Richard |
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