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![]() Sign Up to Receive NASA Flight Safety Newsletter E-mail, Surrender Your Privacy Hey, at first glance it looks like NASA/ASRS are moving into the 21st century by distributing their newsletter via e-mail: ASRS CALLBACK GOES ONLINE (http://www.avweb.com/eletter/archive...ll.html#198111) The NASA Aviation Safety Reporting System (ASRS) has gone online. Now from the ASRS website, pilots can receive CALLBACK in their inbox by signing up online (http://visitor.constantcontact.com/e...73741327&p=oi). The monthly safety bulletin includes excerpts from ASRS incident reports with supporting commentary as well as occasional research studies and aviation safety information. The ASRS website (http://asrs.arc.nasa.gov/) also offers an online database and Electronic Report Submission portal that accepted 45,000 reports from pilots, controllers, mechanics and flight attendants last year. But then things get a little murkier: Email Privacy Policy http://ui.constantcontact.com/roving...vacyPolicy.jsp Use of Web Beacons When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software. Why would ASRS, the folks that offer ananymity to pilots reporting deviations from federal regulations, elect to collect data on the readers of their e-mial newsletter? Well, at least it's possible to opt-out of NASA's e-mail tracking by not visiting the URLs in their newsletter, but that may require users to reconfigure their e-mail client software (MS Outlook,...) so that it doesn't support HTML content. This appears to be the firm providing NASA with e-mial tracking data: http://www.constantcontact.com/index.jsp Look what you can do today! With Email Marketing & Online Surveys. Whether you're looking to send an email newsletter, a high-impact email promotion, an email event invitation, an online survey, or build your email list, discover how Constant Contact can help you get it done. Email Marketing and Online Surveys from Constant Contact make it easy and affordable for you to connect with your customers or members. With SpeakUp! Email Marketing you can: * Get started fast with customizable HTML email templates * Create email campaigns in a snap with our easy-to-use Email Wizard * Build, manage, and secure your email marketing contacts * Send email marketing communications and be confident they'll get delivered * Get results fast with instant tracking and reporting * Extend the life of your email marketing when you add Email Archive Personally, I'll stick with reading Callback on-line: http://asrs.arc.nasa.gov/publications/callback.html Or not: http://www.nasa.gov/about/highlights/HP_Privacy.html NASA never collects information for commercial marketing. We will only share your information with another government agency if it relates to that agency, or as otherwise required by law. NASA never creates individual profiles or gives your information to any private organization. Automatically Collected Information We collect and temporarily store certain technical information about your visit for use in site management and security purposes. This information includes: 1. The Internet domain from which you access our Web site (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from an educational domain); 2. The IP address (a unique number for each computer connected to the Internet) from which you access our Web site; 3. The type of browser (e.g., Netscape, Internet Explorer) used to access our site; 4. The operating system (Windows, Unix) used to access our site; 5. The date and time you access our site; 6. The URLs of the pages you visit; 7. Your username, if it was used to log in to the Web site; and 8. If you visited this NASA Web site from another Web site, the URL of the forwarding site. This information is only used to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only. Information Collected for Tracking and Customization (Cookies) .... NASA Officials for Privacy Related Matters NASA Senior Agency Official for Privacy Jonathan Q. Pettus (Acting) Chief Information Officer NASA Agency Privacy Act Officer Patti F. Stockman NASA Privacy Act Officer NASA Office of the Chief Information Officer NASA Headquarters Washington, DC 20546-0001 Contact: 202-358-4787 Email: Date of publication: March, 2007. Another choice: http://www.youhide.com/ Anonymous proxy server is a routing communications between your computer and the Internet that can hide or mask your unique address to prevent unauthorized access to your computer over the Internet. An address is your computer's digital ID while you are online. By masking this, it helps pervent other web sites that can gain access and gather personal information about you through your unique address. Any anonymous proxy server can diquise your online ID by using its own address in place of yours in every outgoing request. Therefore, helping protect your privacy while you are online. |
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On Jun 16, 10:54 am, Larry Dighera wrote:
Sign Up to Receive NASA Flight Safety Newsletter E-mail, Surrender Your Privacy Hey, at first glance it looks like NASA/ASRS are moving into the 21st century by distributing their newsletter via e-mail: ASRS CALLBACK GOES ONLINE (http://www.avweb.com/eletter/archive...ll.html#198111) The NASA Aviation Safety Reporting System (ASRS) has gone online. Now from the ASRS website, pilots can receive CALLBACK in their inbox by signing up online (http://visitor.constantcontact.com/e...73741327&p=oi). The monthly safety bulletin includes excerpts from ASRS incident reports with supporting commentary as well as occasional research studies and aviation safety information. The ASRS website (http://asrs.arc.nasa.gov/) also offers an online database and Electronic Report Submission portal that accepted 45,000 reports from pilots, controllers, mechanics and flight attendants last year. But then things get a little murkier: Email Privacy Policy http://ui.constantcontact.com/roving...vacyPolicy.jsp Use of Web Beacons I'm the one that initiated promotion of their recent improvements. There's no conspiracy, sorry. Just a solid 30 year old program that gathers information on events to improve safety of the National Airspace System. Only 35 percent of the reports deal with non- conformance to FARs, and most of those the FAA would never have been aware of. I talk with the folks there and there is nothing higher on their list of priorities than protecting the identity of reporters. It is too bad that we live in a blame society, because there is a lot of information we will never know about because of that blame culture and the litigious nature of our society. But you offer some excellent information here, thanks for posting it. If you have some suggestions for them, they would be glad to hear about them. Fly Smart Kent |
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On Mon, 16 Jun 2008 19:09:01 -0700 (PDT), Clark
wrote in : On Jun 16, 10:54 am, Larry Dighera wrote: Sign Up to Receive NASA Flight Safety Newsletter E-mail, Surrender Your Privacy Hey, at first glance it looks like NASA/ASRS are moving into the 21st century by distributing their newsletter via e-mail: ASRS CALLBACK GOES ONLINE (http://www.avweb.com/eletter/archive...ll.html#198111) The NASA Aviation Safety Reporting System (ASRS) has gone online. Now from the ASRS website, pilots can receive CALLBACK in their inbox by signing up online (http://visitor.constantcontact.com/e...73741327&p=oi). The monthly safety bulletin includes excerpts from ASRS incident reports with supporting commentary as well as occasional research studies and aviation safety information. The ASRS website (http://asrs.arc.nasa.gov/) also offers an online database and Electronic Report Submission portal that accepted 45,000 reports from pilots, controllers, mechanics and flight attendants last year. But then things get a little murkier: Email Privacy Policy http://ui.constantcontact.com/roving...vacyPolicy.jsp Use of Web Beacons I'm the one that initiated promotion of their recent improvements. Are you saying that you were the one who prompted the use of "Web Beacons" by ASRS? Or are you referring to other "improvements?" If so, what might they be? There's no conspiracy, sorry. Why does ASRS find it necessary to pay to track the CallBack readership's activities? Just a solid 30 year old program that gathers information on events to improve safety of the National Airspace System. I'm aware of that. That's not an issue I raised. Only 35 percent of the reports deal with non-conformance to FARs, and most of those the FAA would never have been aware of. What do the other 65% deal with? Non-conformance with FAOs? NMACs? Company policies? Military regulations? I talk with the folks there and there is nothing higher on their list of priorities than protecting the identity of reporters. If their priorities were any other way, they'd soon be out of work for lack of participants. It is too bad that we live in a blame society, because there is a lot of information we will never know about because of that blame culture and the litigious nature of our society. It's just an inherent aspect of the system. There are a lot of things in life that are unfortunate due to mutually exclusive compromises. If you remove the right to litigate, you may learn some information, but justice will not be served. Conversely, .... But you offer some excellent information here, thanks for posting it. You're welcome. And thank you for providing your input on the subject. If you have some suggestions for them, they would be glad to hear about them. Fly Smart Kent I suggest they lose the "Web Beacons" unless there is some redeeming benefit; it seems counter to their image of impartiality. I may begin using some of the CallBack stories as seed material for discussion here in the future. |
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Larry, as I do not know what your level of familiarity with ASRS is,
the responses here are for benefit of readership and assume a basic awareness that a program exists... On Jun 17, 11:49 am, Larry Dighera wrote: Are you saying that you were the one who prompted the use of "Web Beacons" by ASRS? KBL: Nope. That seems to be an area you are familiar with. I'd recommend contacting the folks at ASRS if you think there will be problems with perception. I know they would value your input. Or are you referring to other "improvements?" If so, what might they be? KBL: Electronic report submission, searchable online database and availability of electronic Callback. But as you have brought up, those may not be "improvements" in the eye of every beholder. Maybe the Feds having name address SSN and medical data was enough? Why does ASRS find it necessary to pay to track the CallBack readership's activities? KBL: Pleas call Chuck Drew and ask him. Or the FAA, it is their program. KBL: Just a solid 30 year old program that gathers information on events to improve safety of the National Airspace System. I'm aware of that. That's not an issue I raised. KBL: You're correct. Sorry about that. I misinterpreted the tone of your post and level of ASRS program awareness. KBL: Only 35 percent of the reports deal with non-conformance to FARs and most of those the FAA would never have been aware of. What do the other 65% deal with? Non-conformance with FAOs? NMACs? Company policies? Military regulations? KBL: The other reports deal with hazards that have been identified, human and material factors that would not otherwise be reported to regulators and manufacturers. Lessons learned that one might want to share with their fellow airmen. Otherwise known as "There I Was" stories. Not everything has to be an accident, incident or deviation from FARs to be of interest to the safety community. In fact, as you know, it is most likely a confluence of multiple latent factors that leads up to a mishap, an active failure of the system. The more of these factors we can identify and mitigate, the better the performance of the system. KBL: I talk with the folks there and there is nothing higher on their list of priorities than protecting the identity of reporters. If their priorities were any other way, they'd soon be out of work for lack of participants. KBL: Pretty much how it went the first year of ASRS when the FAA was running it. NASA took over and they had more reports in the first few months than the entire previous year. KBL: It is too bad that we live in a blame society, because there is a lot of information we will never know about because of that blame culture and the litigious nature of our society. It's just an inherent aspect of the system. There are a lot of things in life that are unfortunate due to mutually exclusive compromises. If you remove the right to litigate, you may learn some information, but justice will not be served. KBL: Justice may make us feel better about the system and feeds lawyer's families, but in many cases it does nothing to address the small failures. Blame someone and move on. I am thinking of good people doing work in demanding situations where active deficiencies in the system develop into failures. Did we fix anything so that the next crew does not discover the same hazards with more disastrous circumstances? Having done this for 30 years I have seen many a good investigation derailed once a "probable cause" is identified and we have someone to wear the blame banner. I believe Thomas Kuhn's "Structure of Scientific Revolution" does a good job of explaining why we act the way we do, assigning blame and quantifying safety to reassure ourselves. I personally believe that there must be a balance between quantity and quality, art and science, production and protection when you are operating a system, managing quality, improving performance and investigating failures. If we do not move "beyond probable cause" we will not have a shot at further reducing the current mishap rate. It will take imagination and change from current blame game to accomplish this. If we do not, and the rate stays where it currently is, we will see more mishaps as international air travel numbers increase. For those interested in the future of safety systems, I recommend "The Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents" by DIsmukes, Berman and Loukopolos http://www.amazon.com/Limits-Experti.../dp/0754649652 and also recent books by Sidney Dekker "Ten Questions About Human Error: A New View of Human Factors and System Safety" James Reason is another good resource. ICAO is mandating Safety Management Systems for member state airlines by 2009. In order for SMS to succeed, you have to have employee participation. That requires a "trust" culture and sharing of information in order to identify hazards and improve the system. If information is shared solely for the benefit of the lawyers, the quantity and quality of the information will be thin and value of SMS will be marginalized. I suggest they lose the "Web Beacons" unless there is some redeeming benefit; it seems counter to their image of impartiality. I may begin using some of the CallBack stories as seed material for discussion here in the future. Great! A good question would be "What parts of the system could have better supported the pilot/dispatcher/supervisor/regulator...in their decision making process? IOW "Why" did they make "poor decisions" or exercise "poor judgment", as the mishap reports cheerily point out? Bad info in a lot of cases, or mistimed information. Anyway, off to pull weeds! Thanks Larry for all of the great info you have posted since 2001. It has generated some great discussion and that's what this is all about! If you're ever in DFW give me a holler and we'll get some BBQ. Kent |
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On 18 Jun 2008 14:09:36 GMT, Robert Moore
wrote in 29: Clark wrote Thanks Larry for all of the great info you have posted since 2001. It has generated some great discussion and that's what this is all about! If you're ever in DFW give me a holler and we'll get some BBQ. Hope that Clark's one post helps erase many of the negative responses that you get from many of the assholes that hang out on this newsgroup. Bob Moore Thanks for the support, Bob. I try to focus on flying and information rather than personalities. Generally, when the discussion turns personal, there's little to be accomplished by pursuing it from that point onward. Usenet is like a smörgåsbord fire-hose of data from which one can choose to sample the tasty bits, and avoid the rest. It is also useful as a database repository for information one may be interested in retrieving in the future thanks to the search facility provided by the Deja/GoogleGroups on-line archive. At any rate, Usenet is what we make it. It will always be filled with a representative cross section of humanity, as is life. If we fill Usenet with enmity and aggression, it will have that characteristic included in the experiences of we participants. If we fill it with information and wisdom, Usenet's usefulness is enhanced, and perhaps it will inspire others to do the same. |
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On Wed, 18 Jun 2008 06:35:27 -0700 (PDT), Clark
wrote in : [...] Or are you referring to other "improvements?" If so, what might they be? KBL: Electronic report submission, searchable online database and availability of electronic Callback. I wasn't aware that it is now possible to submit ASRS reports electronically. I know that it is necessary to submit a report within ten days of its occurrence, and compliance with that requirement was verified by a response letter from ASRS. That way, if the pilot were contacted by a FSDO inspector over the reported incident, he could show the ASRS letter, and legitimately claim immunity (providing the other requirements were met). What substitutes for that dated ASRS response letter under your new electronic form submission facility? [...] I may begin using some of the CallBack stories as seed material for discussion here in the future. Great! A good question would be "What parts of the system could have better supported the pilot/dispatcher/supervisor/regulator...in their decision making process? IOW "Why" did they make "poor decisions" or exercise "poor judgment", as the mishap reports cheerily point out? Bad info in a lot of cases, or mistimed information. Thanks for bringing that up. I agree, the NTSB should go beyond stating their opinion of the cause of the mishaps they investigate, and provide suggestions for generally mitigating those class of causes. Anyway, off to pull weeds! Thanks Larry for all of the great info you have posted since 2001. It has generated some great discussion and that's what this is all about! Thank you for the kind words. It's a welcome change from the usual heated debate and criticism. But those are useful too. If you're ever in DFW give me a holler and we'll get some BBQ. Kent Mmmm...BBQ! Now you're talkin' my language. If you should happen to find yourself in the southern California area, don't hesitate to shoot me an e-mail, and I'll sacrifice a marinated tri-tip to the rotisserie in your honor, and we can put the world straight over a glass of California merlot. |
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1. If you submit a report electronically, which is how they get 2/3 of
them now, there is a report number generated at the end and you can print that out. As before, the analysts get rid of identified data as soon as they are done with "callbacks" on reports that rate additional interest. One thing I have discovered from my peeps so far is that the email notifying you of a new Callback is text only. When you get the email, there are links that take you to the newsletter. Here's some info I just got: "Early on in the CALLBACK Email Notification implementation we switched from HTML emails to Text Only emails. Text only emails do not have any tracking web beacons in them." From the website: "For your information, NASA has prevented any tracking of subscribers through contract arrangements with this third party. NASA ASRS only uses your e-mail address for CALLBACK subscriptions. NASA ASRS and the third party vendor will never share or sell your personal information." What they are looking for is readership volume and preference. OBTW they have reports from over 70 ASAP programs coming in now also. There is program brief on the NASA ASRS site for those interested. http://asrs.arc.nasa.gov/overview/summary.html I hope this helps. I went ahead and forwarded the questions along to the program manager, and he has indicated that he will get the IT people to look at issues raised. As always, quickest way to kill a reporting program is to abuse the reporters, make it hard to report, and to not give them any feedback. I know ASRS works hard to balance these essentials, and will continue to do so as they move into cyberspace. 2. NTSB does a good job of investigating with their limited resources but that usually gets overlooked by reporters looking for the lead story and 30 second sound bite. Do a google search fro Pinnacle 4712 in Traverse City (contaminated runway excursion) and look at a few of the press releases over the last week. Some discovered the fact that there were a lot of things going on that night (fatigue, chronobiology, 15 hours on duty, after midnight, 8 hours of flying in bad weather, training, SOPs, scheduling, weather, dispatch, airport facilities, runway friction measuring methodologies, heueristic bias, etc...), others were content to cite "poor decision" by pilot and call it a day. Which serves the flying public better in the long run? I know you know the answer ![]() I enjoyed my many years in SoCal, compliments of Uncle Sam's Misguided Children (USMC), El Toro and Pendleton. If I could pick a place to live without needing to win the lottery, it would be Coronado. Cooled off a bit, off to the weeds again! |
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On Mon, 16 Jun 2008 15:54:46 GMT, Larry Dighera wrote:
Another choice: http://www.youhide.com/ Anonymous proxy server is a routing communications between your computer and the Internet that can hide or mask your unique address to prevent unauthorized access to your computer over the Internet. An address is your computer's digital ID while you are online. By masking this, it helps pervent other web sites that can gain access and gather personal information about you through your unique address. Any anonymous proxy server can diquise your online ID by using its own address in place of yours in every outgoing request. Therefore, helping protect your privacy while you are online. ToR is the only choice. |
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