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#1
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O.K. I read all the replies. I offer another viewpoint. As a contract
negotiator for the last 17 years dealing with all types of vendors, I have a few observations. First rule: GET IT IN WRITING BEFORE YOU START THE WORK!!!!!!!! Second rule: If they won't put the deal in writing, or you don't like the deal... move on. So, you won't get a zero time logbook if you don't use the Manufacturer. The FAA makes that rule. If you would like, petition the FAA and your congress critter to get this changed. Let us know how you do. Why is this happening? Do Lycoming and other vendors take great delight in screwing people? Not likely. It may be a matter of survival. They are getting persnickety about cases because they are getting burned and can no longer afford to absorb it. Face it, these engines are getting OLD. They are failing because they were not made to last 40 years. Lycoming has probably also concluded they cannot be Divco's insurance company and take in every repaired case and put their seal (and legal butt) on the line. Ask yourself what life will be like if Lycoming goes out of business. Will owning an airplane get less expensive or more expensive? Want to place a bet? There is a big difference between gouging just because you can and altering your business practices to survive. This appears to be the latter. If anyone has evidence that Lycoming is doing this solely to increase profits at the expense of customer satisfaction, please fill us in. We have choices. We can gripe and steer business to independents. But, believe me, there are PLENTY of risks in that route. We can fight with Lycoming and try to work out every disconnect. Or, we might get in writing up front what the deal is and, if we accept the terms, go along with the agreement. As hard as it is for some people to accept, there is a cost to owning an airplane. This may be an inevitable part of that cost. If this is unacceptable (or unaffordable) to you, you might consider whether owning is right for you. Good Luck, Mike __________________________________________________ _____________________________ Posted Via Uncensored-News.Com - Accounts Starting At $6.95 - http://www.uncensored-news.com The Worlds Uncensored News Source |
#2
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![]() Mike Spera wrote: Ask yourself what life will be like if Lycoming goes out of business. No effect as there is already a company that has for many years sold legal replacement parts for the Lyc engines. Goofy part was until recently you couldn't buy all new parts from them and have a legal Lyc, now you can for the 320 and 360. |
#3
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![]() On 11-Dec-2004, Mike Spera wrote: First rule: GET IT IN WRITING BEFORE YOU START THE WORK!!!!!!!! Second rule: If they won't put the deal in writing, or you don't like the deal... move on. For those of us that have bought new, Lycoming factory rebuilt, or Lycoming factory overhauled engines through Air Power, we DID get it in writing, in the form of a purchase agreement. That agreement specifies the core deposit (assuming the buyer wishes to exchange his/her old engine for the new one). It also states that the core deposit will be refunded assuming that hte crank and case are reusable. Lycoming (and who can argue that they are not best equipped to make this determination?) decides whether the old crank and case are, in fact, reusable. I suspect that Lycoming will reuse other components from the old engine if they meet standards, but they really only expect to recover the case and crank. So, you won't get a zero time logbook if you don't use the Manufacturer. The FAA makes that rule. If you would like, petition the FAA and your congress critter to get this changed. Let us know how you do. The zero time logbook only applies to the more expensive factory rebuilt engines, which use many new components and only reused components that meet new part tolerances. But the "zero time" designation is only part of the story. Lycoming provides a good warranty, and a lot of peace of mind with its factory engines. Why is this happening? Do Lycoming and other vendors take great delight in screwing people? Not likely. It may be a matter of survival. They are getting persnickety about cases because they are getting burned and can no longer afford to absorb it. I think that the core deposit system works in general when it is in both the buyer's and seller's interests that the old parts be reused. In other words, if Lycoming can recover a usable case for less money than it costs to build a new one, and if there is demand for products (i.e. overhauled or rebuilt engines) that can use a refurbished, used case, then they would have no incentive to reject one that really is usable. What may be happening here is that Lycoming has found that it costs less to build a new IO-360 case than the sum of the core deposit and refurbishment costs. Another (less likely) possibility is that Lycoming has more used, servicable cases in inventory than it needs to meet anticipated demand. In either case it would be more honest if Lycoming were to raise the base price of the engine and lower the exchange allowance. Face it, these engines are getting OLD. They are failing because they were not made to last 40 years. Lycoming has probably also concluded they cannot be Divco's insurance company and take in every repaired case and put their seal (and legal butt) on the line. The designs of the engines may be that old, but I doubt that there are all that many 40 year old engines flying around. Lycoming always builds more new engines than it provides to airframe manufacturers for use in new airplanes. New engines are often installed in old airplanes when the old engine cannot be overhauled cost-effectively. Regarding Lycoming accepting cases that have been reworked by others, all I know is that they told us they judge on condition. This was important to us because our old engine had incomplete logbooks Ask yourself what life will be like if Lycoming goes out of business. Will owning an airplane get less expensive or more expensive? Want to place a bet? There is a big difference between gouging just because you can and altering your business practices to survive. This appears to be the latter. If anyone has evidence that Lycoming is doing this solely to increase profits at the expense of customer satisfaction, please fill us in. Lycoming may simply be getting more fussy about case integrity in an appropriate concern over safety and product reputation. I don't think anybody would object to this. After all, when we gave them our old engine we got a rebuilt one that most likely has a recycled case, and we hope they were VERY fussy in deciding that it was OK. My concern isn't that they rejected our old case but rather that they did not provide complete and documented reasons for the rejection, and that they scrapped the rejected case before they gave us the option to retake possession of it. We have choices. We can gripe and steer business to independents. But, believe me, there are PLENTY of risks in that route. We can fight with Lycoming and try to work out every disconnect. Or, we might get in writing up front what the deal is and, if we accept the terms, go along with the agreement. As hard as it is for some people to accept, there is a cost to owning an airplane. This may be an inevitable part of that cost. If this is unacceptable (or unaffordable) to you, you might consider whether owning is right for you. Can't argue with any of that. However, one of the supposed advantages of getting a Lycoming factory engine is that you know up front exactly what the cost will be. No unpleasant surprises like you might get in a field overhaul. If your old engine is running well, has had benign oil analysis results, and has not been mistreated, it is reasonable to expect that you will get your core deposit back. -- -Elliott Drucker |
#4
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![]() Can't argue with any of that. However, one of the supposed advantages of getting a Lycoming factory engine is that you know up front exactly what the cost will be. No unpleasant surprises like you might get in a field overhaul. If your old engine is running well, has had benign oil analysis results, and has not been mistreated, it is reasonable to expect that you will get your core deposit back. Ah, but here is where the disconnect appears to be. They said the evaluation was at their sole discretion. I understand your disappointment that all signs pointed to reuse. Your observed conditions did not appear to have any impact on how they arrived at their conclusion. They may look at journal alignment, case mating surface condition, surface fractures at known stress points, etc. I think your concern is that simply saying "reject" does not go a long way to customer satisfaction when thousands of your dollars hang in the balance. Cannot argue. Seemingly arbitrary and costly decisions will rile most folks. __________________________________________________ _____________________________ Posted Via Uncensored-News.Com - Accounts Starting At $6.95 - http://www.uncensored-news.com The Worlds Uncensored News Source |
#5
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The cases in question were stamped "WDC 55685" That was the reason give for
their rejection. Nothing else. One big problem is the rebuilder is now out of business so we can't go back to them and tell them that Lycoming doesn't approve their processes. Also the 3 grand in questionis quite possibly just low enough not to justify the fees to fight for it. Sad!! And by the way we do have it in writing "While Lycoming will accept field-overhauled engines for exchange, engines that have been field overhauled and subsequently fail are not acceptable for core credit. " But read on "Engine cores with a crankshaft or crankcase deemed unreusable by the factory, for any reason, are subject to reductions." Bottom line read all the fine print. "Mike Spera" wrote in message ... Can't argue with any of that. However, one of the supposed advantages of getting a Lycoming factory engine is that you know up front exactly what the cost will be. No unpleasant surprises like you might get in a field overhaul. If your old engine is running well, has had benign oil analysis results, and has not been mistreated, it is reasonable to expect that you will get your core deposit back. Ah, but here is where the disconnect appears to be. They said the evaluation was at their sole discretion. I understand your disappointment that all signs pointed to reuse. Your observed conditions did not appear to have any impact on how they arrived at their conclusion. They may look at journal alignment, case mating surface condition, surface fractures at known stress points, etc. I think your concern is that simply saying "reject" does not go a long way to customer satisfaction when thousands of your dollars hang in the balance. Cannot argue. Seemingly arbitrary and costly decisions will rile most folks. __________________________________________________ _____________________________ Posted Via Uncensored-News.Com - Accounts Starting At $6.95 - http://www.uncensored-news.com The Worlds Uncensored News Source |
#6
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![]() Mike Spera wrote: Ah, but here is where the disconnect appears to be. They said the evaluation was at their sole discretion. I understand your disappointment that all signs pointed to reuse. Your observed conditions did not appear to have any impact on how they arrived at their conclusion. They may look at journal alignment, case mating surface condition, surface fractures at known stress points, etc. I think your concern is that simply saying "reject" does not go a long way to customer satisfaction when thousands of your dollars hang in the balance. Cannot argue. Seemingly arbitrary and costly decisions will rile most folks. You make it sound like they actually inspect the engine. They "inspect" the logbooks, if somebody else worked on the case then it automatically fails. I have no doubt they still use a large percentage of these cases. That's their policy, they should have the decency to tell us that. |
#7
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![]() On 12-Dec-2004, Newps wrote: You make it sound like they actually inspect the engine. They "inspect" the logbooks, if somebody else worked on the case then it automatically fails. I have no doubt they still use a large percentage of these cases. That's their policy, they should have the decency to tell us that. I do not believe that Lycoming's decision as to whether to reuse a case or crank is based on what is in the logbooks. In our situation, there were no complete logs for our old engine, and while Lyc refused the case (supposedly for some cracking problems) they took the crank. Of course, if the logbook indicated a repair that Lycoming deems to render the case or crank unusable, or that would make it uneconomical to refurbish, then they would and should reject it. My beef with Lycoming is that they apparently do not have a mechanism for providing adequate documentation to the customer as to reasons for rejection, and that they will scrap parts they deem unusable without giving the customer the option of retaking possession. -- -Elliott Drucker |
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