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The impressions and attitudes of the couple in question are
_ABSOLUTELY_ irrelevant in this matter. All that matters is the employee was not able to muster the maturity to not only keep his emotional reaction contained, but in fact went out and ACTIVELY sought out a course of action to publicly express it. This is unacceptable. It makes him a liability to the company, and they should have no business with him until he can learn to act like an adult when representing them. Period. The fact that you are so blinded by your own hatred for this particular couple whom you have never met simply because of a lifestyle they live that you would even begin to consider this man's behavior to be appropriate is sad commentary on your own maturity... I do hope, for your sake, that faced with a similar situation you will not be so deluded as to choose a similar course of action. If you do, I fully expect that you should and will face the consequences for your immaturity as this man did... You are free to feel however you want about whomever you want. That is your right, and I would defend it with my life. That said, you are NOT free from the responsibility of understanding social etiquette or the demands placed on a customer-interacting employee. |
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