FAA moved, left no forwarding address...

We've been a chart agent for the FAA since we opened the hotel five
years ago. They bill us for charts sold every now and then, and I
have always sent payment to the National Aeronautic Charting Office in
Greenbelt, MD.

This month the check came back marked "Undeliverable -- No forwarding
address". Puzzled, we dug around a bit, and discovered that this
division of the FAA had moved to Glenndale, MD -- so I must now send
the payment there, instead.

Can you imagine how screwed up a government agency must be to NOT let
the postal service know their new address, and forward their mail?
Can you imagine a business overlooking this important detail? Can you
imagine how many checks have been "returned to sender" nationwide?

Can you believe that the FAA wants us to believe that they need *more*
money for them to waste?
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

In article . com,
Jay Honeck wrote:

Can you imagine how screwed up a government agency must be to NOT let
the postal service know their new address, and forward their mail?
Can you imagine a business overlooking this important detail? Can you
imagine how many checks have been "returned to sender" nationwide?

Can you believe that the FAA wants us to believe that they need *more*
money for them to waste?

Did you pass this on to your Congress critters?

In a previous article, Jay Honeck said:
Can you imagine how screwed up a government agency must be to NOT let
the postal service know their new address, and forward their mail?
Can you imagine a business overlooking this important detail? Can you
imagine how many checks have been "returned to sender" nationwide?

I once sent a payment to the EAA and got their post office box off by one.
It was returned. I find it hard to believe that the Oshkosh WI post
office doesn't know the organization that brings a half million tourists
to their podunk little town every year.

--
Paul Tomblin http://blog.xcski.com/
"I'll ask you plainly: Do you believe in an infallible power?"
"You mean like Google?" - Satch, Get Fuzzy.

On Sun, 27 May 2007 18:12:11 +0000 (UTC),
(Paul Tomblin) wrote in :

I once sent a payment to the EAA and got their post office box off by one.
It was returned. I find it hard to believe that the Oshkosh WI post
office doesn't know the organization that brings a half million tourists
to their podunk little town every year.

You're not suggesting that the US post office deliver mail to other
than the addressee are you?

In a previous article, Larry Dighera said:
On Sun, 27 May 2007 18:12:11 +0000 (UTC),
(Paul Tomblin) wrote in :

I once sent a payment to the EAA and got their post office box off by one.
It was returned. I find it hard to believe that the Oshkosh WI post
office doesn't know the organization that brings a half million tourists
to their podunk little town every year.

You're not suggesting that the US post office deliver mail to other
than the addressee are you?

"The Experimental Aircraft Association" is the addressee, everything else
is just routing information for the USPS's convenience, not mine.

--
Paul Tomblin http://blog.xcski.com/
"Cause geeks like us, baby we can hack the Sun" - Joe Thompson

The USPS doesn't give a damn about the recipient's name -- they
deliver to the address. If the address is obviously wrong, then
sometimes they will compensate, but it is NOT in their "rules of
engagement" to do so.

The address is required -- a recipient name is not!
---
Jay


On Sun, 27 May 2007 21:01:05 +0000 (UTC),
(Paul Tomblin) wrote:

In a previous article, Larry Dighera said:
On Sun, 27 May 2007 18:12:11 +0000 (UTC),
(Paul Tomblin) wrote in :

I once sent a payment to the EAA and got their post office box off by one.
It was returned. I find it hard to believe that the Oshkosh WI post
office doesn't know the organization that brings a half million tourists
to their podunk little town every year.

You're not suggesting that the US post office deliver mail to other
than the addressee are you?

"The Experimental Aircraft Association" is the addressee, everything else
is just routing information for the USPS's convenience, not mine.

Jay Honeck wrote:

We've been a chart agent for the FAA since we opened the hotel five
years ago. They bill us for charts sold every now and then, and I
have always sent payment to the National Aeronautic Charting Office in
Greenbelt, MD.

there has been a new address for NACO for almost two years now Jay.
It's in Glenn Dale, Md. The post office will only forward things for
so long then they quit. Update your billing address for NACO

there has been a new address for NACO for almost two years now Jay.
It's in Glenn Dale, Md. The post office will only forward things for
so long then they quit. Update your billing address for NACO

Two years? Seems pretty amazing. I wonder what happened to the part
about "telling the customers"?

Of course, this is just one more reason why competent businesses
ALWAYS include a return envelope with their bills. Businesses that
REALLY want to get paid include a *postage-paid* return envelope.

Government agencies that don't care about money (Why should they?
It's "pretend" money to them!), on the other hand, send a single-sheet
billing statement with no perforated part to return, no return
envelope, and change their billing address without adequately
notifying their customers.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

Jay Honeck wrote:

Two years? Seems pretty amazing. I wonder what happened to the part
about "telling the customers"?


Jay, we were informed about it by letter. Also their invoices show
the new address.

Of course, this is just one more reason why competent businesses
ALWAYS include a return envelope with their bills. Businesses that
REALLY want to get paid include a *postage-paid* return envelope.

Government agencies that don't care about money (Why should they?
It's "pretend" money to them!), on the other hand, send a single-sheet
billing statement with no perforated part to return, no return
envelope, and change their billing address without adequately
notifying their customers.

I received a notification so I assume other customers were.

Jay Somerset wrote:
The USPS doesn't give a damn about the recipient's name -- they
deliver to the address.

Not true at all.