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#1
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So for 35 years now we've been putting out our kits with two printed manuals
per kit ... a "operations and maintenance" and a "construction and assembly" manual. Each of which costs us about $2 a manual. Not a big deal. I've got a wild hair that we can put out a digital CDROM set of manuals that will give COLOR pictures, video "how to", and a lot of other stuff on the CDROM. The other person in the company says that you all want print manuals. Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. Jim |
#2
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![]() RST Engineering wrote: So for 35 years now we've been putting out our kits with two printed manuals per kit ... a "operations and maintenance" and a "construction and assembly" manual. Each of which costs us about $2 a manual. Not a big deal. I've got a wild hair that we can put out a digital CDROM set of manuals that will give COLOR pictures, video "how to", and a lot of other stuff on the CDROM. The other person in the company says that you all want print manuals. Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. Jim Print schematics - or at least printable schematics. Beyond that, CD all the way.... Besides, once the material is gathered and organized, production costs for CD vs paper is quite attractive. Well? You asked. ![]() Richard |
#3
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"RST Engineering" wrote in message
.. . 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. Given only these choices, I would choose #1. If I were allowed permutations, I would choose the option of adding a CD to my order for an additional $5, but I'm not allowed permutations. |
#4
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In article ,
"RST Engineering" wrote: Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. (3) -- Bob Noel Looking for a sig the lawyers will hate |
#5
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On Wed, 26 Apr 2006 23:41:37 -0700, "RST Engineering"
wrote: So for 35 years now we've been putting out our kits with two printed manuals per kit ... a "operations and maintenance" and a "construction and assembly" manual. Each of which costs us about $2 a manual. Not a big deal. I've got a wild hair that we can put out a digital CDROM set of manuals that will give COLOR pictures, video "how to", and a lot of other stuff on the CDROM. The other person in the company says that you all want print manuals. Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. Jim Hi Jim I built one of your intercoms and a couple pair of headsets about 10 years ago. I found the printed instructions to be very well done and easy to follow even for me ( totally clueless about electronics ) That said move with the times and go with the CD an instructional video can only make it easier |
#6
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Jim..
As a customer who has paid for and built both your audio panel and your marker beacon reciever, I WOULD LOVE the ability to have your manual in digital form. Will you consider making it available to your prior customers? Definite vote FOR the CD ROM. The vast majority of your present and future customers are computer based. It shouldnt be a stretch to presume they have CD drive. Dave RST Engineering wrote: So for 35 years now we've been putting out our kits with two printed manuals per kit ... a "operations and maintenance" and a "construction and assembly" manual. Each of which costs us about $2 a manual. Not a big deal. I've got a wild hair that we can put out a digital CDROM set of manuals that will give COLOR pictures, video "how to", and a lot of other stuff on the CDROM. The other person in the company says that you all want print manuals. Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. Jim |
#7
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Jim,
Maybe I'm just old (okay, I *am* old) but I vote for #1. For relatively simple kits #2 is okay, but a lot of manuals (both assembly and operation) need color and that's still something not every one can easily print out themselves. For the assembly manual, I consider that hardcopy on the desk is the ONLY way to go (whether you provide it or they print it out themselves). jmk (and veteran of a lot of Heathkits in my early years G). |
#8
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RST Engineering wrote:
Please vote: 1. I want a print (paper) set of manuals with my kit. 2. I want a CDROM with my kit that I can print out myself. 3. I want you to increase the cost of the kit by $5 and include both print and CDROM with every kit. Please, no other permutations. Print or CDROM. No other choices. It depends on the number of pages. For example, I was willing to pay for a hardcopy of the GNS480 manual, even though I could download it for free. The hardcopy is conveniently wire-bound and is a more convenient form factor than the 8.5x11 I'd be constrained to if I printed it myself. Printing several hundred pages is not cheap in either time, dollars, or frustration factor on my home printer. For anything up to 25 pages or so, I'd rather have the CD. Easier to store, I don't have papers lying around except whatever pages I actually need. ....but I've not been one of your customers - yet. Bottom line: 2 Dave |
#9
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I wouldn't dream of proposing anything else.
But The other day, I got out my old Icom 02AT. Couldn't figure out why I was havng trouble storing PL tones in certain memory locations. Thank Hiram Maxim somebody had posted the manual on-line. Don |
#10
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Our manuals are already posted online, or at least the pertinent sections of
operations and schematics. I'm talking about the documentation delivered with the product. Jim "Don Tuite" wrote in message ... I wouldn't dream of proposing anything else. But The other day, I got out my old Icom 02AT. Couldn't figure out why I was havng trouble storing PL tones in certain memory locations. Thank Hiram Maxim somebody had posted the manual on-line. Don |
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