Sears tools

I recently purchased the Sears "Professional" Lithium batteried driver
drills. I purchased two because I was in the process of erecting a metal
building. The batteries and charger worked good but the keyless chuck on
both drills exhibit what I call "Auto Loosen". I have several other keyless
chucks in my shop and none of these exhibit the same characteristics. I
called Sears Customer Service to complain and they told me to visit my local
Sears dealer. The local Sears dealer told me to call Customer Service.
Whoa!! I've been a victim of that before. I will now look for my tool
requirements somewhere else.

Stu Fields

"Stuart & Kathryn Fields" wrote in message
.. .
I recently purchased the Sears "Professional" Lithium batteried driver
drills. I purchased two because I was in the process of erecting a metal
building. The batteries and charger worked good but the keyless chuck on
both drills exhibit what I call "Auto Loosen". I have several other
keyless chucks in my shop and none of these exhibit the same
characteristics. I called Sears Customer Service to complain and they told
me to visit my local Sears dealer. The local Sears dealer told me to call
Customer Service. Whoa!! I've been a victim of that before. I will now
look for my tool requirements somewhere else.


I bought a 2 speed 18V Ryobi, three years ago, and it worked out so well I
bought a second one just for the heck of it the next year. They are now 2
and 3 years old, and are used in my business almost daily. Lost a couple of
batteries over the period, but the drills, chucks and chargers couldn't be
better.

Maxwell wrote:

I bought a 2 speed 18V Ryobi,

So did I and I couldn't be happier with it.

"Stuart & Kathryn Fields" wrote in message
.. .
I recently purchased the Sears "Professional" Lithium batteried driver
drills. I purchased two because I was in the process of erecting a metal
building. The batteries and charger worked good but the keyless chuck on
both drills exhibit what I call "Auto Loosen". I have several other
keyless chucks in my shop and none of these exhibit the same
characteristics. I called Sears Customer Service to complain and they told
me to visit my local Sears dealer. The local Sears dealer told me to call
Customer Service. Whoa!! I've been a victim of that before. I will now
look for my tool requirements somewhere else.

Hand tools are generally average or better quality.

Sears gives its tool manufacturing (and everything else they sell) to the
lowest bidder that meets the specs.

The general rule for sears power tools, is to stay away from them.
Exceptions are if you look to see who made the item.

Shoot, I have an Emerson riding lawn mower. You can look up the prefix of
the sears item number, to see who made it. (whatever it happens to be)
http://www.owwm.com/Craftsman/Manufacturers.asp
--
Jim in NC

On Fri, 16 Nov 2007 08:15:10 -0800, "Stuart & Kathryn Fields"
wrote:

I recently purchased the Sears "Professional" Lithium batteried driver
drills. I purchased two because I was in the process of erecting a metal
building. The batteries and charger worked good but the keyless chuck on
both drills exhibit what I call "Auto Loosen". I have several other keyless
chucks in my shop and none of these exhibit the same characteristics. I
called Sears Customer Service to complain and they told me to visit my local
Sears dealer. The local Sears dealer told me to call Customer Service.
Whoa!! I've been a victim of that before. I will now look for my tool
requirements somewhere else.

Stu Fields


I've been replacing all those hand tighten chucks with the old keyed
type. I just can't get the hand tighten type tight enough, and the
chuck will slip, spinning around with the drill bit not moving. A new
chuck is pretty cheap, but getting the original one off can be a bitch
on some drills.

"Stuart & Kathryn Fields" wrote in message
.. .
I recently purchased the Sears "Professional" Lithium batteried driver
drills. I purchased two because I was in the process of erecting a metal
building. The batteries and charger worked good but the keyless chuck on
both drills exhibit what I call "Auto Loosen". I have several other
keyless chucks in my shop and none of these exhibit the same
characteristics. I called Sears Customer Service to complain and they told
me to visit my local Sears dealer. The local Sears dealer told me to call
Customer Service. Whoa!! I've been a victim of that before. I will now
look for my tool requirements somewhere else.

Stu Fields
A few years ago I bought a new 21mm open end wrench from Sears for a special
project. The wrench promptly broke so I took it back for a new one - it
broke too. When I returned the second one, I got the floor manager to talk
to me. At the wrench counter I fitted two wrenches together and easily
broke one of them. The manager didn't look happy with me so he tried it and
broke one.

I was prepared to stand at the wrench counter and break wrenches until I got
my money back but it didn't come to that.

I used to say don't buy cheap tools unless you intended to destroy them in
one project. Now you can't even do that.

Bill Daniels