Starting SeeYou

I have been having a lot of trouble lately getting SeeYou to boot up on my computer. Naviter suggested I disable antivirus and try using SeeYou Cloud. They like to suggest the cloud. I prefer that the actual software just work, but I feel I am getting old fashioned.

Has anyone else had trouble getting SeeYou to boot lately?

On Thursday, July 16, 2020 at 3:41:38 PM UTC-4, Tony wrote:
I have been having a lot of trouble lately getting SeeYou to boot up on my computer. Naviter suggested I disable antivirus and try using SeeYou Cloud. They like to suggest the cloud. I prefer that the actual software just work, but I feel I am getting old fashioned.

Has anyone else had trouble getting SeeYou to boot lately?

a couple versions ago, I was advised to disable IBM Security Rapport. Solved the problem at the time.

Yea he mentioned that. I have a Dell, no IBM ware that I know. just Windows "Security"

On Thursday, July 16, 2020 at 6:25:16 PM UTC-4, Tony wrote:
Yea he mentioned that. I have a Dell, no IBM ware that I know. just Windows "Security"

If installed, it's an extension to your web browser, and is used by finanical institutions to augment online banking security. Not related to hardware manufacturer.

Nothing IBM in the Extensions on Chrome. SeeYou Logs sent to Naviter. I can't be the only one in the world who is having this issue??

I've found SeeYou to be extremely slow to load. Not sure exactly when the problem started, but I believe it was after I extended my subscription after it lapsed for quite a while (years?). Perhaps an upgrade is to blame? I have an SSD and I don't believe it's a security issue. I'm also using the included security on Windows 10 and nothing else.

When you say "a lot of trouble", can you be more explicit about what happens? Does it eventually start if you wait a long time? Or does it give some kind of error message? If the latter, what is the message? Does it sometimes start and sometimes not?

Are you running the current version?


SeeYou is working just fine for me, and starts normally -- which is a bit slow. It usually takes something like 20-30 seconds.

Lynn Alley
"2KA"

15ish minutes to finally start yesterday. No error messages. Latest version.

On Friday, 24 July 2020 19:27:28 UTC-6, Tony wrote:
15ish minutes to finally start yesterday. No error messages. Latest version.

Version 10.33 of SeeYou, 12 seconds to launch. Tony, like your glider you need to upgrade your PC equipment 8-)

Don't even get.me started Ron. The only reason I was.forced.to update to a new laptop was because SeeYou quit supporting Windows 8 or whatever I had.on my old laptop. They did so with no notification and still listing Windows 8 as a support OS on the website! So like a fool I did the update and all the sudden the program wouldn't work. That years subscription was.exoensive since I had to buy a new computer!!

No other program on my laptop seems to be having issues...