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#1
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On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit they are wrong. I suppose they feel UPS is mistaken. Anyone else experience this deception? Kenny Danielson, Coeur d'Alene, Idaho |
#2
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Yes,
That's why I don't do "verbals" and I print a copy of the order for my records so WHEN they try to overcharge, a quick letter to Visa fixes everything! Larry "Kenny Danielson" wrote in message ink.net... On a recent shipment AS&S charged $55 for a shipment that should have cost approx $31-35 according to UPS. AS&S can't explain the charges nor admit they are wrong. I suppose they feel UPS is mistaken. Anyone else experience this deception? Kenny Danielson, Coeur d'Alene, Idaho |
#3
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There are some who make that extra profit by gouging
on shipping. On a $1900 order and a company charged me $30 for UPS ground shipping - about 5lbs. I complained and they refunded $10. There are some companies that are real honest with shipping: Wicks Aircraft - often almost to the penny. Van's aircraft parts they charged me only $4 for shipping a $1800 order UPS ground. ---------------------------------------------------------- Paul Lee, SQ2000 canard project: www.abri.com/sq2000 "Kenny Danielson" wrote in message link.net... On a recent shipment AS&S charged $55 for a shipment that should have cost approx $31-35 according to UPS. AS&S can't explain the charges nor admit they are wrong. I suppose they feel UPS is mistaken. Anyone else experience this deception? Kenny Danielson, Coeur d'Alene, Idaho |
#4
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From my invoice copies her is my list of comparitive shipping charges
by companies: Lowest shipping charges: ------------------------ Vans aircraft - $4 handling charge Wicks aircraft - at or near cost Sacramento Sky Ranch (free) Digi-Key - cost foamresource.com - free KLS Composites - free most time Dynon Avionics - near cost RST Engineering - near cost Sky Ox - near cost Southeast Aerospace - free Medium: ------- KRN Aviation Chief Aircraft High: ----- Aircraft Spruce Woolf Aircraft Velocity Eastern Avionics ------------------- Note: USPS priority is really fast and cheap for small items. But some companies will not ship via USPS. Many of them insist on shipping by UPS with no other choices. ---------------------------------------------------- Paul Lee, SQ2000 canard project: www.abri.com/sq2000 |
#5
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For medium weight (1-4 pounds) parcels, FedEx ground is eating the competition
alive. We are gearing up to ship this way. Jim (Paul Lee) shared these priceless pearls of wisdom: -Note: USPS priority is really fast and cheap for -small items. But some companies will not ship via -USPS. Many of them insist on shipping by UPS with -no other choices. Jim Weir (A&P/IA, CFI, & other good alphabet soup) VP Eng RST Pres. Cyberchapter EAA Tech. Counselor http://www.rst-engr.com |
#6
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There are some companies that are real honest with shipping:
It's not that difficult to put a script in the order page of your site that goes to UPS and gets the actual shipping costs. We just put one in www.BackWoodsMetalArt.com for one of our clients and they are very happy with it. Larry "Paul Lee" wrote in message om... There are some who make that extra profit by gouging on shipping. On a $1900 order and a company charged me $30 for UPS ground shipping - about 5lbs. I complained and they refunded $10. There are some companies that are real honest with shipping: Wicks Aircraft - often almost to the penny. Van's aircraft parts they charged me only $4 for shipping a $1800 order UPS ground. ---------------------------------------------------------- Paul Lee, SQ2000 canard project: www.abri.com/sq2000 "Kenny Danielson" wrote in message link.net... On a recent shipment AS&S charged $55 for a shipment that should have cost approx $31-35 according to UPS. AS&S can't explain the charges nor admit they are wrong. I suppose they feel UPS is mistaken. Anyone else experience this deception? Kenny Danielson, Coeur d'Alene, Idaho |
#7
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I tried, but the needle broke
Peter Jim Weir wrote: Somebody wanna put the troll-o-meter on this for me? Jim "Richard Isakson" shared these priceless pearls of wisdom: -"Jim Weir" wrote ... - For medium weight (1-4 pounds) parcels, FedEx ground is eating the -competition - alive. We are gearing up to ship this way. - -... FLASH!! Weir endorses FedEx to reduce State Deficit! ... - -Is this just for the Governor's Offices or is it for the entire state -system? - -Is this an official policy statement? - -Is FedEx donating to your candidacy? - -What's your relationship with the Chairman of FedEx? - -The press has a right to know! - -Mr Weir, what's your policy for heavier shipments? - - -Rich - Jim Weir (A&P/IA, CFI, & other good alphabet soup) VP Eng RST Pres. Cyberchapter EAA Tech. Counselor http://www.rst-engr.com |
#8
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![]() "Kenny Danielson" wrote in message ink.net... Jim, I am considering action against such deception and I sincerely wanted to know how extensive is this practice by AS&S. Unfortunately, I have not saved the shipping details from the thousands of dollars I have spent with AS&S and aside from the recent incident, have no data of my own to determine the past history of the dishonesty. I am sorry it does not meet with your approval....... No, not really. Kenny Danielson, Coeur d'Alene, Idaho Think you got stung! I had a 60 cent part sent to me via UPS, they charged me $65, to cap it all my client never collected the machine.:-( -- .. -- Cheers, Jonathan Lowe modelflyer at antispam dot net Antispam trap in place "Jim Weir" wrote in message ... Somebody wanna put the troll-o-meter on this for me? Jim "Richard Isakson" shared these priceless pearls of wisdom: -"Jim Weir" wrote ... - For medium weight (1-4 pounds) parcels, FedEx ground is eating the -competition - alive. We are gearing up to ship this way. - -... FLASH!! Weir endorses FedEx to reduce State Deficit! ... - -Is this just for the Governor's Offices or is it for the entire state -system? - -Is this an official policy statement? - -Is FedEx donating to your candidacy? - -What's your relationship with the Chairman of FedEx? - -The press has a right to know! - -Mr Weir, what's your policy for heavier shipments? - - -Rich - Jim Weir (A&P/IA, CFI, & other good alphabet soup) VP Eng RST Pres. Cyberchapter EAA Tech. Counselor http://www.rst-engr.com |
#9
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Deception? Did they say one thing, do another, and try to hide the facts?
Some companies ship free. Some add the amount they are charged, and some figure the total cost, including packaging, labor, and paperwork. If a company offers 'free' shipping and charges the same price for shipped goods that it does for 'counter' customers, then the counter customers are subsidizing the shipping. Also, the regional purchasers are subsidizing shipping for the cross country customers... I, and most people I know consider the delivered cost of the goods when making decisions purchasing. Sure, Spruce is cheaper in Russia but who wants to pay the freight? -t Kenny Danielson wrote: On a recent shipment AS&S charged $55 for a shipment that should have cost approx $31-35 according to UPS. AS&S can't explain the charges nor admit they are wrong. I suppose they feel UPS is mistaken. Anyone else experience this deception? Kenny Danielson, Coeur d'Alene, Idaho |
#10
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By this logic you could claim that anyone who has ever learned from his
mistakes is still as poor a businessman as he was then. Reduced to the simple facts, you are agreeing with me while taking the opportunity to put down Irwin, for no good reason. What's your point? That he figured out how to run things in better ways? The same could easily be said of you, me or anyone else who is or has been in business for himself, with some exceptions, of course. "Ron Natalie" wrote in message ... Not how Jim Irwin runs his busines, now there's a laugh. Jim Irwin was by no stretch of the imagination the pinnicle of customer support. It is fortunately that AS&S has better people in those roles. It was Jim who countered legitimate complaints about AS&S here in the past by disclosing people's personal information on the group in an attempt to publicly humiliate them into not telling the truth about his company. ASS certainly has done dunderheaded customer service things in the past like quibble over credits that were under $5. In the past they would simply backorder things forever because the "computers" said it was in the wearhouse but the order pullers couldn't find it and nobody would do anything to resolve the issue without a bunch of complaints. They also would refuse to take order inquiries or other issues over the 800 numbers. Fortunately, they have gotten a whole lot better in the past. I was quite pleasantly surprised at the fact that the ordering process was better, that they actually quoted me a cheaper price than the online catalog on some items, that they now will take inquiry calls on the 800 numbers and are trying to do better. |
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