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![]() Besides, IFR hoods aren't exactly so rare that I would be desperate to buy one from Sporty's on the day the charts roll over. LOL, I thought about that as I typed it....was wishing you had "thrown in" something to your order that made more sense that you MIGHT someday need in a hurry ![]() Compare this to another situation on this thread: | I've been very happy with mypilotstore.com-- they once made good on a | misunderstanding that was mostly my fault. I've had my chart subscription | with them ever since (a year or so). This is how to handle customer service issues and the result is a loyal, happy customer. If you can't compete on price (and Sporty's doesn't), what else do you have to go on? Agreed. I don't usually do the Sporty's route either. Being that I work daily in customer service, I just wanted the opportunity to argue with a "customer" 8^). Right or wrong, they don't appear to be going out of their way in the slightest to help. That's not a good perception from a customers point of view. |
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Thread | Thread Starter | Forum | Replies | Last Post |
Soviet Submarines Losses - WWII | Mike Yared | Military Aviation | 4 | October 30th 03 03:09 AM |