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#13
October 4th 03, 12:48 AM
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"Chuck" wrote in message ink.net... "TripFarmer" wrote in message ... Must have a high markup on the item......... Trip Nah... I would call it good customer service. Just think, they may lose a few dollars on this incident, but because they treated him well, he told others about it and I will bet you a dollar someone that sees his post will remember this and buy something from them because of the good customer service that he was given. Loose a dime now, make a dollar from it later... With all the problems Lightspeed has had I am sticking with my DCs for the foreseeable future. Good customer service is to be expected and shouldn't be looked upon as an anomaly. 
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