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#1
January 12th 04, 03:11 PM
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Bose Corp. - What a company!
How's this for customer support.
I ordered the new upgrade for the Series X headset (better battery life) back in October (about $125). It was delayed until after January 04 because of a supplier problem. Mysteriously around Christmas I got a box from Bose, but it was a new QC-1 non-aviation NR headset. I called about why I got it, and (after most everyone at Bose had no idea why it was sent) I just got word that they were being shipped as "atonement" (their word) for the delayed X upgrade. No charge, yet it's got to be worth more than the original order. 
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