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B A R R Y wrote:
Those morons have a $150 hold on the account! Let me provide some information regarding "holds" on X amount of $$ for credit card purchases. We have a self-serve pump also and about once every couple of months someone calls me (after checking their card data online) raising cain about some large amount of money on their credit card account from our airport where they bought self service fuel. Not once in any of those cases was it the fault of the pump (or US - the airport). The credit card company somehow dropped the ball and did not clear the hold on the card. The solution is to simply call the credit card company (customer service) and clear it up. You should have a receipt for your purchase (for those that do not we always provide a duplicate upon request). I'd be willing to be money it is not the airport 'morons' fault. |
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