iPAQ 310 Backlight Dimming Issue

Hi,

I have been successful getting my iPAQ 310's backlight to stay on, but one
of my customers is not having any luck. We played with the backlight
settings both in the street navigation software and in the Windows CE shell.
The unit stays on but the backlight goes dim after less than 1 minute. I
talked with him over the phone and we adjusted the settings in Win CE in the
Windows / Settings / Backlight Control (icon), Display (icon) and Power
(icon) screens.

Has anyone found any other settings that are working for them. Again, my
310 backlight seems to stay on indefinitely, but we set all the same
settings on my customer's unit and it keeps dimming down.

The only thing I can think of is that we may not have been communicating
perfectly when I walked him through the desired settings. Sometimes people
say, "yeah, I got it" when they don't really understand what button to push
or what checkbox to enable. But this customer is sharp.

Thanks,

Paul Remde
Cumulus Soaring, Inc.