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Poor service and bad attitude from LXNAV



 
 
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Old November 27th 12, 05:16 PM posted to rec.aviation.soaring
Richard[_9_]
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Default Poor service and bad attitude from LXNAV

On Tuesday, November 27, 2012 9:00:20 AM UTC-8, Craig Funston wrote:
On Tuesday, November 27, 2012 8:10:04 AM UTC-8, Tim Taylor wrote: In response to a request for a wiring diagram for a cable for the LXNAV V7 to the Oudie to build cables that connect to my panel (pass through connector on the panel), I got a very poor response and no help (see below) from LXNAV. I have never seen a supplier in the soaring field in twenty-five years provide such poor service and display such a negative attitude. Thankfully, Richard at Craggy Aero provided the diagram that indeed shows that the wiring is not standard and would not be obvious from reading the LXNAV manual. I hope this was a bad day at LXNAV and not indicitive of their customer service overall. __________________________________________________ ______ Hello, All necessary is described in V7 Manual. If you are not an expert and do not understand pin descriptions, please do not try to make your own cables as you will make more damage than profit. Best Regards, Uros Krasovic Uroš Krašovic www.lxnav.com LXNAV d.o.o. Kidričeva 24a 3000 Celje Tel. +38659233400 I might be missing something, but page 35 of the V7 manual provides a clear depiction of the pinouts for the RJ45 connector that goes to a PDA/PNA. I wouldn't be so hard on Uros over this. I'm curious what he wouldn't tell you that Richard did? Cheers, Craig


Craig,

I supplied a print with the connections of both the V7 and Oudie connectors.. I did this because I know Tim and he is meticulous and is more that capable of making the cables. I did caution him not to be dysletic. I have mix up numbers on connectors it is easy to do and we don't want to let the smoke out.

Richard
www.craggyaero.com
 




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