Lightspeed does it again

Stu,

Anyway, if
anyone tells you that the Lightspeeds as good as Bose, they haven't
done a REAL side by side comparison.


or they have a different head shape, different comfort level, different
aircraft et cetera. Not to mention different wallet sizes.

--
Thomas Borchert (EDDH)

Must have a high markup on the item.........


Trip

In article ZHgfb.7770$%P2.5399@edtnps84, says...

I followed the posts about Lightspeed selling pretty good equipment, and
most importantly, standing behind their products when they have problems. I
was particularly impressed with Jay Honeck's reports (hi Jay) about his
Oshkosh experience. So, as a treat to myself I recently bought a 30/3G for
my "new" Cheetah.

Last week, like an idiot, I lost the phone patch cord. I called Lightspeed
yesterday to get a new one. After explaining the situation, giving my
address, etc, I then offered my card number for payment. Without hesitation
she says, "Nah, that's OK, we'll just send you a new one..."

Just amazing. What do you do with guys like that.

Duane
++++++++++++++
Duane MacInnis PE
Flight Instructor
Cell (604) 454-7415
www.macinnisaviation.com

Grumman Cheetah C-GVJF

"TripFarmer" wrote in message
...
Must have a high markup on the item.........


Trip



Nah... I would call it good customer service.

Just think, they may lose a few dollars on this incident, but because they
treated him well, he told others about it and I will bet you a dollar
someone that sees his post will remember this and buy something from them
because of the good customer service that he was given.

Loose a dime now, make a dollar from it later...

"Chuck" wrote in message
ink.net...

"TripFarmer" wrote in message
...
Must have a high markup on the item.........


Trip



Nah... I would call it good customer service.

Just think, they may lose a few dollars on this incident, but because they
treated him well, he told others about it and I will bet you a dollar
someone that sees his post will remember this and buy something from them
because of the good customer service that he was given.

Loose a dime now, make a dollar from it later...

With all the problems Lightspeed has had I am sticking with my DCs for the
foreseeable future. Good customer service is to be expected and shouldn't
be looked upon as an anomaly.

Dave Stadt wrote:


With all the problems Lightspeed has had I am sticking with my DCs for the
foreseeable future. Good customer service is to be expected and shouldn't
be looked upon as an anomaly.

Forgot my Lightspeed Cross Country headset at home last week, so I
borrowed a buddy's DC. Don't know how anybody can wear that junk.
Clamps the head and terribly loud.

Forgot my Lightspeed Cross Country headset at home last week, so I
borrowed a buddy's DC. Don't know how anybody can wear that junk.
Clamps the head and terribly loud.

I'll second that motion.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

Newps,

Don't know how anybody can wear that junk.
Clamps the head and terribly loud.


and the real kicker are the prices.

--
Thomas Borchert (EDDH)

Newps wrote in message news:54ofb.30894$%
Forgot my Lightspeed Cross Country headset at home last week, so I
borrowed a buddy's DC. Don't know how anybody can wear that junk.
Clamps the head and terribly loud.

For me, with my little pin head, they fall right off at a quick look
see, hurt my head cuz they pull on my ears even at the smallest
setting, etc. I love the lightspeeds. And the service i've
experienced has also been incredible; had an intermittent problem in
one side; then a teenager tripped and cracked them. Sent them in,
they sent them back all fixed, no charge. incredible. and the few
weeks while i couldn't use them, i was miserable. headaches on all
the trips from my el cheapo backup sets!

Vicci F
PPSEL
WI/IA/NC now NY (-:

The market is very competitive. I even asked Pilot if I bought a used set
from someone fro the back seat what woudl happen if I needed them fixed down
the road and they said to just send them in.....n/c.


Trip

In article m,
says...


"Chuck" wrote in message
link.net...

"TripFarmer" wrote in message
...
Must have a high markup on the item.........


Trip



Nah... I would call it good customer service.

Just think, they may lose a few dollars on this incident, but because they
treated him well, he told others about it and I will bet you a dollar
someone that sees his post will remember this and buy something from them
because of the good customer service that he was given.

Loose a dime now, make a dollar from it later...

With all the problems Lightspeed has had I am sticking with my DCs for the
foreseeable future. Good customer service is to be expected and shouldn't
be looked upon as an anomaly.

All I've read about is how much they break. They'd better have good customer
service of they'd go out of business.


Trip

In article . net,
says...


"TripFarmer" wrote in message
...
Must have a high markup on the item.........


Trip



Nah... I would call it good customer service.

Just think, they may lose a few dollars on this incident, but because they
treated him well, he told others about it and I will bet you a dollar
someone that sees his post will remember this and buy something from them
because of the good customer service that he was given.

Loose a dime now, make a dollar from it later...