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#1
April 30th 07, 04:48 PM
posted to rec.aviation.piloting
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Twenty minutes in the queue awaiting the new and improved FSS
Called Lockheed Martin FSS this AM for my flight briefing. Spent 20 minutes
in the "we are experiencing high call volume" queue waiting for a live briefer to take my call. When one finally did, he was servicing my upstate NY state flight from Phoenix, Az. Nice enough briefer but so much for the local knowledge. Wasn't there a promise by Lockheed Martin that wait times would be one minute or less? In the four years I have been commuting by aircraft the longest I previously waited for a Buffalo FSS briefer was five minutes. -- Peter 
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