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#21
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Juan Jimenez wrote:
"Bruce Greef" wrote in message ... Eric Greenwell wrote: Juan Jimenez wrote: "Eric Greenwell" wrote in message news:BI5ah.13303$_x3.11069@trndny02... Juan Jimenez wrote: ect certification of an individual aircraft. Ron Wanttaja C'mon Ron. You make it sound like the FAA guys are an officious bunch of self righteous bureaucrats! What else do they call themselves? The ones I've worked with called themselves things like "Bob", "Charlie", and "Sue", while they went out of their way to certify my glider, set up our wave windows, and get me the waiver I requested. Lucky you, you ran into the minority... It's not luck when it happens repeatedly over a 30 year period at multiple FSDOs, towers, and elsewhere. I do know people that always seem to get the obnoxious ones, and it's not luck then, either. Touche Eric, I was wondering if there was a good way to say that. I wouldn't be so much in agreement if I were you. Ever hear of an outfit the FAA calls the "Charter Quest Team"? It's a little group the FAA has put together to blast the livelihood from under part 135 operators on the basis of murky interpretations of "operational control". They don't talk to the FSDO's that have authority over the operators, the FAA won't tell you who they are or where they work out of, and if you ask them what rules the team is working under, the request is refused and you are pointed to FOIA procedures. These are people who have already been at work destroying companies who have done nothing wrong other than try to live to up to the spirit of regulations and "do the right thing." You think luck is involved in any way in this? Even the NTSB has blasted this hit man team the FAA has put together. You had better hope your luck holds out if you run into them. Juan You have my sympathy. Having met some of the bureaucracy the USA seems to specialise in I try to avoid the place completely. But I must agree that , when dealing with bureaucrats there is a lot more to be gained from a little courtesy and and a lot of preparation. Frequently the person you are dealing with falls into one of two categories. 1] He/she is completely clueless and will only do what is in their procedures and guidelines. Heaven help you if you meet one of ours who is functionally illiterate, and so only knows a small fraction of the rules, but applies those with vigour. 2] Alternatively it might be someone who is knowledgeable about your sport, and probably does not agree with many of the painful regulations they are paid to enforce. Whatever, in general the person you are dealing with has limited ability to accommodate you. It can take some time , and requires willing on their part to find ways around 'problems'. If you retain your manners and make it easy for them to help you, it is amazing how much better the experience gets. (Again a generalisation, you are always going to get some jerks in any population.) On the subject of the "Charter Quest Team" - this sounds like another of the little holy wars American officialdom seems to specialise in. Some genius somewhere formed a plan to raise their profile... Eventually after the damage they are doing becomes apparent, someone works out it was a lousy idea. |
#22
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![]() "Bruce Greef" wrote in message ... You have my sympathy. Having met some of the bureaucracy the USA seems to specialise in I try to avoid the place completely. But I must agree that , when dealing with bureaucrats there is a lot more to be gained from a little courtesy and and a lot of preparation. Frequently the person you are dealing with falls into one of two categories. 1] He/she is completely clueless and will only do what is in their procedures and guidelines. Heaven help you if you meet one of ours who is functionally illiterate, and so only knows a small fraction of the rules, but applies those with vigour. 2] Alternatively it might be someone who is knowledgeable about your sport, and probably does not agree with many of the painful regulations they are paid to enforce. The problems I've run into fall into three categories. One is the bureaucrat who is hellbent on controlling people's lives in some way and finds whatever excuse he thinks he can justify to exercise that control, in this case over someone's interest in aviation. This type of person relies on the fact that the system makes it hard (read espen$ive) for individuals to push back. The second one I've run into is the kind who thinks they are doing you a favor by doing their job, for which our taxes pay their salaries. After exhausting all possible avenues and exercising patience over a period as long as two years, in some cases I've been forced to notify the FAA my next stop will be a federal district attorney to file charges and start throwing people in jail (it was that bad). In one case, a documented I needed to have reviewed and approved was sat on for 2 years. When I did this, it was approved within a week. The third is the schmuck who will throw obstacles in your way unless you pay homage to him in some fashion. All three are examples of what happens when there is little or no oversight over the activities of these federal employees. Whatever, in general the person you are dealing with has limited ability to accommodate you. It can take some time , and requires willing on their part to find ways around 'problems'. If you retain your manners and make it easy for them to help you, it is amazing how much better the experience gets. (Again a generalisation, you are always going to get some jerks in any population.) Of course, but there is a limit in which retaining manners just doesn't work, and you have to forcefully remind them that you are not asking for favors. For example, responses to request for services that state that what I am asking for is "not a priority of this office" are unacceptable, period. If it's part of their job, they have to take care of the issue within a reasonable amount of time. If I have to do legwork and paperwork in order to accelerate things, fine, but telling me "No." will not be tolerated. On the subject of the "Charter Quest Team" - this sounds like another of the little holy wars American officialdom seems to specialise in. Some genius somewhere formed a plan to raise their profile... Eventually after the damage they are doing becomes apparent, someone works out it was a lousy idea. And in the meanwhile, people lose their jobs, entrepeneurs who worked their asses off to build a business see it crumble because of some dip**** bureaucrat, and nothing truly positive is accomplished. -- Posted via a free Usenet account from http://www.teranews.com |
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