Lightspeed Battery Box Warning

wrote:

It looks (from the pictures) that the little wires that hold the
earpieces to the headband seem flimsy. Not true?

Nope, they are great. Plenty strong.

Newps wrote:

I currently have the Cross Country. I had an original 20K, then the
25XL.

What happened to the 20K and the 25XL?

Cheers,
Sydney

Sydney Hoeltzli wrote:

Just a follow-up: to Lightspeed's credit, having called
them after 4 pm yesterday, I already have the replacement
headset in hand before 10 am today.

So they definately try to make good when there's a problem.

I just wish they built a headset with fewer problems!!!!

So do I. Their commitment to making good is impressive. Every time my
old Lightspeeds were sent in for repair, they came back with amazing
speed. Unfortunately, the quality control is simply not there.

There are customers out there who have no problems with Lightspeed
products. I have no doubt about that. There are also many who seem to
have nothing but problems. Lightspeed's 15, 20, and 25 series is the
only line of headsets I've ever seen removed from the stock of one of
the largest pilot shops in the United States. I know the explicit
reason for this because said pilot shop is in my home FBO, and I know
the pilot shop manager. Reason for removal: too many returns. The shop
has (had?) a commendable policy of handling the shipping costs on any
defective units sold via their shop. Whenever I had a problem, I'd stop
in and drop off the headset and say "Bernie, send 'em in again." I
personally utilized this service approximately 8 times on two separate
Lightspeed 25XL headsets before the shop offered to take them back
permanently and apply the new purchase price towards two pair of Bose
Xs. I accepted their offer and have been extremely happy with the Bose
X for the last two years. One pair went back one time for the sheepskin
headband coming loose, and... that was it. Bose repaired the headset
free, as expected. (BTW, yes, the Bose X are good enough to be worthy
of the 4-digit price tag. I would *never* have bought them under
different circumstances, but it's clear to me now that they are indeed
worth it!)

I can see the perspective of happy Lightspeed customers who appear to
have essentially lucked out with a good pair. I say, good for them, and
they have no reason to do anything differently. When the product
doesn't break, it's damn good. The price is right, it's comfortable,
and the ANR is good enough for the money. But I think we have to be
realistic and recognize that Lightspeed does have a problem on their
hands here. You just don't hear these complaints about other headsets
in this (and in many cases, below!) price range. For these issues to
come up consistently, there has to be a problem. It's not isolated to a
few bad headsets.

-Ryan
CFI-ASE-AME, CFI-RH, CP-ASMEL-IA, CP-RH, AGI

Ryan Ferguson wrote:
Sydney Hoeltzli wrote:
Just a follow-up: to Lightspeed's credit, having called
them after 4 pm yesterday, I already have the replacement
headset in hand before 10 am today.

So they definately try to make good when there's a problem.

I just wish they built a headset with fewer problems!!!!

So do I. Their commitment to making good is impressive. Every time my
old Lightspeeds were sent in for repair, they came back with amazing
speed. Unfortunately, the quality control is simply not there.

Yep. I think that sums it up.

Cheers,
Sydney

In a previous article, "Steve House" said:
Right - the accusation that I'm an idiot is "demonstrating expertise" Just

Jim never called you an idiot. I don't think anybody did until now. But
*now* I'm going to to call you an idiot, because you obviously are one.

human interaction are somehow suspended. I'm an old hand at the Net and
Usenet, having used it daily since about 1980. I'm also a very new student

Bull****. Nobody who was using Usenet in 1980 does TOFU posting. Up
until the never ending September of 1993, anybody who didn't learn to trim
their quoted text would have been hounded off of any reasonable newsgroup.

correction where it was in error. I suppose we egg's should just sit
silently in rapturous awe at the feet of the Masters. Thanks for making me

No, people who make wrong statements should take correction without
accusing the person making the corrections of being arrogant.

feel so very welcome to the group.

You're not welcome to the group. People who can accept correction are.
So are people who don't lie about their qualifications.


--
Paul Tomblin , not speaking for anybody
There is no substitute for good manners, except, perhaps, fast reflexes.

Where precisly did I lie about my online experience? You assume, because for
some strange reason you abhore the readiblity of a continuous block of text
and prefer to find and reassemble brief fragments interspersed within the
replied-to message's text in an attempt to come up with a cohesive premise
and discussion, that anyone who top-posts simply MUST be an online/Internet
newby. I assure you that is not the case. Complete paragraphs, with an
opening sentence, discussion, and closing, is far preferable to snipits of
phrase and isolated sentences. Some would argue that the ability to review
a conversation thread by simply scrolling and seeing each message in its
entirety in reverse order far outways the cost few microseconds of broadband
transfer time - the idea that top-posting is an evil came about to save
bytes in the days when 2400 baud modems were considered high speed data
transfers and it should be relegated to the same museum where you find the
hardware that gave rise to it.

"Paul Tomblin" wrote in message
...
In a previous article, "Steve House"
said:
Right - the accusation that I'm an idiot is "demonstrating expertise"
Just

Jim never called you an idiot. I don't think anybody did until now. But
*now* I'm going to to call you an idiot, because you obviously are one.

human interaction are somehow suspended. I'm an old hand at the Net and
Usenet, having used it daily since about 1980. I'm also a very new
student

Bull****. Nobody who was using Usenet in 1980 does TOFU posting. Up
until the never ending September of 1993, anybody who didn't learn to trim
their quoted text would have been hounded off of any reasonable newsgroup.

correction where it was in error. I suppose we egg's should just sit
silently in rapturous awe at the feet of the Masters. Thanks for making
me

No, people who make wrong statements should take correction without
accusing the person making the corrections of being arrogant.

feel so very welcome to the group.

You're not welcome to the group. People who can accept correction are.
So are people who don't lie about their qualifications.


--
Paul Tomblin , not speaking for anybody
There is no substitute for good manners, except, perhaps, fast reflexes.

"SteveH" wrote in message ...
I assure you that is not the case.

No, you're just an insensitive nonconformist.

Complete paragraphs, with an
opening sentence, discussion, and closing, is far preferable to snipits of
phrase and isolated sentences.

Fine, that still doesn't explain why you don't trim off the needless included
text from the previous posters. If you're going to write your own book,
there's no reason to include everything. Most people have news article
retentions of a couple of weeks at least.

Been around since it was telnet and before that tty, and I have always top
posted so that the first thing the reader views is the new information... If
he is too brain dead to remember what has been posted prior, he is free to
read on down or search the archives...

Denny - awk grep nnnn
"Paul Tomblin" wrote in message
...
In a previous article, "Steve House"
said: