JPI Data Encryption?

Robert M. Gary wrote:
I love my JPI but I haven't updated my software in awhile. From what
I've read on this board, I don't think I will. I wonder if JPI has any
idea how many customers they're losing to this silly decision.

According to the director of the Cessna Pilots Assoc, who knows the
marketing rep real well...none that they can tell. Sales have not yet
gone down. He suggested that if you really want to make an impression
you have to tear out your JPI and send it to them along with a copy of
your receipt of the competitors product you bought. Until then you're
just a bunch of whiners and as far as they are concerned there aren't
that many of you.


If they
were 1/2 smart, they'd provide a free version of the software that just
let you pull the info off and let you put it in exel (which is what I
do today).

This is what they just got rid of. Until they can see a slip in sales
they won't do that.

Newps wrote:

According to the director of the Cessna Pilots Assoc, who knows the
marketing rep real well...none that they can tell. Sales have not
yet
gone down. He suggested that if you really want to make an
impression
you have to tear out your JPI and send it to them along with a copy
of
your receipt of the competitors product you bought. Until then
you're
just a bunch of whiners and as far as they are concerned there aren't

that many of you.

Good idea. I just made a copy of my receipt for the EI unit. I'll
send it off tomorrow.

I don't know why I'm going to all this trouble though. It's not like
I'd do business with them if the went back and allowed the data
conversion. My pre-buy contact with them convinced me that this is
not a company I want anything to do with. Their concept of customer
service seems somewhat warped, IMHO.

John Galban=====N4BQ (PA28-180)

I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.


-Robert

Robert M. Gary wrote:
I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.

They are giving you your data interpreted as they see fit. This is
opposed to what they used to do which is give you your data and left you
do what you wanted with it. As my preferred data analysis tools don't run
under Windows, I'm not so fond of this new tactic.

--
Frank Stutzman
Bonanza N494B "Hula Girl"
Hood River, OR

If you ever send the unit in for repair, they will update the software
regardless of your wishes. A communication was posted on the beech
list where a user asked tech support the question. He specifically
said that he did not want the software in HIS JPI updated and the
answer was, too bad, it's getting the upgrade no matter what you, the
owner, wants. I'd call them all scumbags, but I know they would hunt
me down and sue me to death if I did.

On 28 Apr 2005 08:55:02 -0700, "Robert M. Gary"
wrote:

I love my JPI but I haven't updated my software in awhile. From what
I've read on this board, I don't think I will. I wonder if JPI has any
idea how many customers they're losing to this silly decision. If they
were 1/2 smart, they'd provide a free version of the software that just
let you pull the info off and let you put it in exel (which is what I
do today).

-Robert

On 28 Apr 2005 13:02:49 -0700, "Robert M. Gary"
wrote:

I just got an email back from JPI. They said that if I did upgrade my
firmware (I have the older CSV format) that they will provide the
program that reads and plots the data for free. They claim that they
aren't keeping data from anyone, that they give you the software to
read the data for free.

But you still can't use it with the EG Trends software package. They
tell you half-truths. Ask them if it can still be used with EG Trends
and see what they say.

On 28 Apr 2005 08:59:36 -0700, "Robert M. Gary"
wrote:

Looks like they've taken their message board down now.

That's why they don't know how many people are ****ed. they stick
their head in the sand and the sheeple who buy from them just stay fat
and happy, although ignorant.

I think that is the real jist of it. JPI doesn't like EG Trends. I
would be interested in really looking at the data coming out of the new
version and see how hard it would be to decode. I would be surprised if
they are actually using any encryption, probably just some simple bit
manipulation.

-Robert

As someone here said, now every hacker with a pilot license will be
making JPI's life miserable.

On 28 Apr 2005 18:21:49 -0700, "Robert M. Gary"
wrote:

I think that is the real jist of it. JPI doesn't like EG Trends. I
would be interested in really looking at the data coming out of the new
version and see how hard it would be to decode. I would be surprised if
they are actually using any encryption, probably just some simple bit
manipulation.

-Robert

wrote in message
ups.com...

I don't know why I'm going to all this trouble though. It's not like
I'd do business with them if the went back and allowed the data
conversion. My pre-buy contact with them convinced me that this is
not a company I want anything to do with. Their concept of customer
service seems somewhat warped, IMHO.

If JPI gets an ear (or anal cavity) full, it might do much to enhance the
competition in the market.

Unfortunately, the arrogant let such information go in that ear and out the
other -- it's can't possibly be THEIR fault.