Garmin 396 Glitch??

Alexandros wrote:
I hope so
I have emailed them and waiting....

Call them to reduce time. My 396 had 'the problem' (I think it was the
beginning of this thread). The troubleshooting consisted of getting the
most recent software on (3.70), determining whether the failure occured
with/without the various components (attenna, power). The problem
occurred repeatedly.

Once we determined that nothing could be determined, I sent it back and
it was returned. Problem - "Main processor making poor contact with CPU
board. Resoldered processor". They also replaced XM attenna.

They had it in their hands for 3 days.

Seems to work. I'm happy.

Good Luck, I'm back to playing with this very neat machine.

I had my gall bladder removed in the meantime !! sorry my answer took
so long ! Here is the link to get the software
update:http://www.garmin.com/support/agree.jsp?id=889
First you've got to click on " I agree etc.." it will take you to a
page where you'll download the patch; On this same page you have a very
detailed description on what the update patch is for. Once you've got
your updtae saved on your computer,connect your 296 to your PC ( cable
was supplied when you bought your 296) and just follow the instruction.
You'll see: it workd really great once the update is made.

Regards