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Been ripped by AS&S deceptive freight pricing???



 
 
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  #1  
Old August 15th 03, 07:11 PM
Kenny Danielson
external usenet poster
 
Posts: n/a
Default Been ripped by AS&S deceptive freight pricing???

On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho


  #2  
Old August 15th 03, 07:52 PM
Larry
external usenet poster
 
Posts: n/a
Default

Yes,
That's why I don't do "verbals" and I print a copy of the order for my
records so WHEN they try to overcharge, a quick letter to Visa fixes
everything!

Larry

"Kenny Danielson" wrote in message
ink.net...
On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho




  #3  
Old August 15th 03, 09:59 PM
Paul Lee
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Posts: n/a
Default

There are some who make that extra profit by gouging
on shipping. On a $1900 order and a company charged me
$30 for UPS ground shipping - about 5lbs. I complained and
they refunded $10.

There are some companies that are real honest with shipping:
Wicks Aircraft - often almost to the penny. Van's aircraft parts
they charged me only $4 for shipping a $1800 order UPS ground.

----------------------------------------------------------
Paul Lee, SQ2000 canard project: www.abri.com/sq2000


"Kenny Danielson" wrote in message link.net...
On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho

  #4  
Old August 16th 03, 02:32 AM
Paul Lee
external usenet poster
 
Posts: n/a
Default

From my invoice copies her is my list of comparitive shipping charges
by companies:

Lowest shipping charges:
------------------------
Vans aircraft - $4 handling charge
Wicks aircraft - at or near cost
Sacramento Sky Ranch (free)
Digi-Key - cost
foamresource.com - free
KLS Composites - free most time
Dynon Avionics - near cost
RST Engineering - near cost
Sky Ox - near cost
Southeast Aerospace - free

Medium:
-------
KRN Aviation
Chief Aircraft

High:
-----
Aircraft Spruce
Woolf Aircraft
Velocity
Eastern Avionics

-------------------
Note: USPS priority is really fast and cheap for
small items. But some companies will not ship via
USPS. Many of them insist on shipping by UPS with
no other choices.

----------------------------------------------------
Paul Lee, SQ2000 canard project: www.abri.com/sq2000
  #6  
Old August 16th 03, 05:41 AM
Larry
external usenet poster
 
Posts: n/a
Default

There are some companies that are real honest with shipping:
It's not that difficult to put a script in the order page of your site that
goes to UPS and gets the actual shipping costs.

We just put one in www.BackWoodsMetalArt.com for one of our clients and they
are very happy with it.

Larry






"Paul Lee" wrote in message
om...
There are some who make that extra profit by gouging
on shipping. On a $1900 order and a company charged me
$30 for UPS ground shipping - about 5lbs. I complained and
they refunded $10.

There are some companies that are real honest with shipping:
Wicks Aircraft - often almost to the penny. Van's aircraft parts
they charged me only $4 for shipping a $1800 order UPS ground.

----------------------------------------------------------
Paul Lee, SQ2000 canard project: www.abri.com/sq2000


"Kenny Danielson" wrote in message

link.net...
On a recent shipment AS&S charged $55 for a shipment that should have

cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho



  #7  
Old August 17th 03, 01:17 AM
Peter Dohm
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Posts: n/a
Default

I tried, but the needle broke

Peter

Jim Weir wrote:

Somebody wanna put the troll-o-meter on this for me?

Jim

"Richard Isakson"
shared these priceless pearls of wisdom:

-"Jim Weir" wrote ...
- For medium weight (1-4 pounds) parcels, FedEx ground is eating the
-competition
- alive. We are gearing up to ship this way.
-
-... FLASH!! Weir endorses FedEx to reduce State Deficit! ...
-
-Is this just for the Governor's Offices or is it for the entire state
-system?
-
-Is this an official policy statement?
-
-Is FedEx donating to your candidacy?
-
-What's your relationship with the Chairman of FedEx?
-
-The press has a right to know!
-
-Mr Weir, what's your policy for heavier shipments?
-
-
-Rich
-

Jim Weir (A&P/IA, CFI, & other good alphabet soup)
VP Eng RST Pres. Cyberchapter EAA Tech. Counselor
http://www.rst-engr.com

  #8  
Old August 18th 03, 05:37 PM
Model Flyer
external usenet poster
 
Posts: n/a
Default


"Kenny Danielson" wrote in message
ink.net...
Jim, I am considering action against such deception and I sincerely

wanted
to know how extensive is this practice by AS&S. Unfortunately, I

have not
saved the shipping details from the thousands of dollars I have

spent with
AS&S and aside from the recent incident, have no data of my own to

determine
the past history of the dishonesty. I am sorry it does not meet

with your
approval....... No, not really.

Kenny Danielson, Coeur d'Alene, Idaho


Think you got stung! I had a 60 cent part sent to me via UPS, they
charged me $65, to cap it all my client never collected the
machine.:-(
--

..
--
Cheers,
Jonathan Lowe
modelflyer at antispam dot net

Antispam trap in place


"Jim Weir" wrote in message
...
Somebody wanna put the troll-o-meter on this for me?

Jim


"Richard Isakson"
shared these priceless pearls of wisdom:

-"Jim Weir" wrote ...
- For medium weight (1-4 pounds) parcels, FedEx ground is

eating the
-competition
- alive. We are gearing up to ship this way.
-
-... FLASH!! Weir endorses FedEx to reduce State Deficit! ...
-
-Is this just for the Governor's Offices or is it for the entire

state
-system?
-
-Is this an official policy statement?
-
-Is FedEx donating to your candidacy?
-
-What's your relationship with the Chairman of FedEx?
-
-The press has a right to know!
-
-Mr Weir, what's your policy for heavier shipments?
-
-
-Rich
-


Jim Weir (A&P/IA, CFI, & other good alphabet soup)
VP Eng RST Pres. Cyberchapter EAA Tech. Counselor
http://www.rst-engr.com





  #9  
Old August 18th 03, 06:58 PM
tongaloa
external usenet poster
 
Posts: n/a
Default

Deception? Did they say one thing, do another, and try to hide the facts?

Some companies ship free. Some add the amount they are charged, and some
figure the total cost, including packaging, labor, and paperwork. If a
company offers 'free' shipping and charges the same price for shipped
goods that it does for 'counter' customers, then the counter customers
are subsidizing the shipping. Also, the regional purchasers are
subsidizing shipping for the cross country customers...

I, and most people I know consider the delivered cost of the goods when
making decisions purchasing. Sure, Spruce is cheaper in Russia but
who wants to pay the freight?

-t


Kenny Danielson wrote:
On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho





  #10  
Old August 21st 03, 09:27 PM
Juan E Jimenez
external usenet poster
 
Posts: n/a
Default

By this logic you could claim that anyone who has ever learned from his
mistakes is still as poor a businessman as he was then. Reduced to the
simple facts, you are agreeing with me while taking the opportunity to put
down Irwin, for no good reason. What's your point? That he figured out how
to run things in better ways? The same could easily be said of you, me or
anyone else who is or has been in business for himself, with some
exceptions, of course.

"Ron Natalie" wrote in message
...

Not how Jim Irwin runs his busines, now there's a laugh. Jim Irwin was by
no stretch of the imagination the pinnicle of customer support. It is
fortunately that AS&S has better people in those roles. It was Jim who
countered legitimate complaints about AS&S here in the past by disclosing
people's personal information on the group in an attempt to publicly

humiliate
them into not telling the truth about his company.

ASS certainly has done dunderheaded customer service things in the past
like quibble over credits that were under $5. In the past they would

simply
backorder things forever because the "computers" said it was in the

wearhouse
but the order pullers couldn't find it and nobody would do anything to

resolve
the issue without a bunch of complaints. They also would refuse to take
order inquiries or other issues over the 800 numbers.

Fortunately, they have gotten a whole lot better in the past. I was

quite pleasantly
surprised at the fact that the ordering process was better, that they

actually quoted
me a cheaper price than the online catalog on some items, that they now

will take
inquiry calls on the 800 numbers and are trying to do better.



 




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