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#1
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new SSA web site
The "new web site" is live, and it is very slow to load, and I can't
find anything... Where did the state records go? And when I tried to login it made me spend much time training Google's AI via a "Captcha" - I hate those things with a white-hot passion! And then it rejected my password. (I haven't typed it in in years as my browser remembered it.) For each attempt it wanted a new Captcha. Then I clicked on "lost password". That too wanted a Captcha. Then it said my "username" (6 digits) is not valid. Neither is my email (another captcha). I may never login to SSA again! |
#2
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new SSA web site
On Wednesday, March 31, 2021 at 3:18:31 PM UTC-4, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't find anything... Where did the state records go? And when I tried to login it made me spend much time training Google's AI via a "Captcha" - I hate those things with a white-hot passion! And then it rejected my password. (I haven't typed it in in years as my browser remembered it.) For each attempt it wanted a new Captcha. Then I clicked on "lost password". That too wanted a Captcha. Then it said my "username" (6 digits) is not valid. Neither is my email (another captcha). I may never login to SSA again! Heck, you're doing better than me, I don't even see where to log in!? Why couldn't this wait until Winter? |
#3
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new SSA web site
I can't seem to get the tracker to work.
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#4
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new SSA web site
The email I received said:
“ In the meantime members will not be able to log in to the site, please do not attempt to log in.” |
#5
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new SSA web site
*sigh*
First it went live in a broken state with a bad SSL certificate. Now its live with only partial functionality. And it looks like old functionality is being preserved on a secondary server that the new one calls out to (opening a popup or frame to access). *AND* those of us trying to manage contests were left in the lurch as to the location of the tool for that (hint: If you had it bookmarked, replace the first part with "members.ssa.org") *AND* even if you do figure out how to access the tool, it doesn't appear that updates made in the Contest Management tool are actually reflected on the contest calendar (which itself doesn't appear to be listing all of the events/contests). It certainly seems like this new website is primarily a marketing effort to provide extra appeal to the public/uninformed; and a bunch of member functionality is being left in the dust or is not being redeveloped/updated simultaneously. Finally, its *QUITE* goofy to tell people that you're testing your new website and that it will go LIVE in a few days - after it has already gone live! The definition of "going live" means making it publicly visible/available, folks. There are PLENTY of ways to test out a new site's functionality without exposing it to the public... FWIW, I do like the new look & feel, and the responsive design looks nicer on a phone/tablet for sure. It just could've been handled so much better. --Noel, who's been inspired to log onto RAS for the first time in 6 years by this mess P.S. Yes I know its easy to throw stones when one hasn't been involved in the work - but there are a LOT of us soaring pilots who are in technology who could've helped or advised or offered resources... This is a very amateur-hour rollout that was totally avoidable. |
#6
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new SSA web site
On Wednesday, March 31, 2021 at 6:57:37 PM UTC-4, noel.wade wrote:
*sigh* No contest scores, anywhere. sigh, indeed. Starting home page is WAY too busy with all the background video. When I registered the "ssa.org" domain back in 1993, never thought it would come to this.... |
#7
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new SSA web site
On 3/31/2021 3:22 PM, Moshe Braner wrote:
The "new web site" is live, and it is very slow to load, and I can't find anything...* Where did the state records go? And when I tried to login it made me spend much time training Google's AI via a "Captcha" - I hate those things with a white-hot passion! And then it rejected my password.* (I haven't typed it in in years as my browser remembered it.)* For each attempt it wanted a new Captcha.* Then I clicked on "lost password".* That too wanted a Captcha.* Then it said my "username" (6 digits) is not valid.* Neither is my email (another captcha). I may never login to SSA again! I got this email response from Alexa Owens, SSA Marketing/Membership Manager: "We are launching our new website today and are in testing phase. No one will be able to log in until tomorrow. You will receive an email from us about the new website as well as a password reset link. Thank you for your patience!" - Alright, so let's be patient for a bit longer. And yeah I didn't see any login link, maybe that will show up tomorrow. (But I ran into a login link on some subpage, that's what didn't work for me.) And pray that the blasted Captchas will go away! At the very least, I'd like to see a "keep me logged in" option. Finding things on the new web site design will presumably be difficult for us for a while, since it's different from the old web site. |
#8
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new SSA web site
On Wednesday, March 31, 2021 at 4:14:33 PM UTC-4, Moshe Braner wrote:
On 3/31/2021 3:22 PM, Moshe Braner wrote: The "new web site" is live, and it is very slow to load, and I can't find anything... Where did the state records go? And when I tried to login it made me spend much time training Google's AI via a "Captcha" - I hate those things with a white-hot passion! And then it rejected my password. (I haven't typed it in in years as my browser remembered it.) For each attempt it wanted a new Captcha. Then I clicked on "lost password". That too wanted a Captcha. Then it said my "username" (6 digits) is not valid. Neither is my email (another captcha). I may never login to SSA again! I got this email response from Alexa Owens, SSA Marketing/Membership Manager: "We are launching our new website today and are in testing phase. No one will be able to log in until tomorrow. You will receive an email from us about the new website as well as a password reset link. Thank you for your patience!" - Alright, so let's be patient for a bit longer. And yeah I didn't see any login link, maybe that will show up tomorrow. (But I ran into a login link on some subpage, that's what didn't work for me.) And pray that the blasted Captchas will go away! At the very least, I'd like to see a "keep me logged in" option. Finding things on the new web site design will presumably be difficult for us for a while, since it's different from the old web site. Thanks for following up, ket us hope the growing pains don't last. |
#9
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new SSA web site
APRIL FOOLS
Since you mentioned Captcha, I may never go back to the SSA website. If that's the price of entry, I may resign. Dan 5J On 3/31/21 1:22 PM, Moshe Braner wrote: The "new web site" is live, and it is very slow to load, and I can't find anything...* Where did the state records go? And when I tried to login it made me spend much time training Google's AI via a "Captcha" - I hate those things with a white-hot passion! And then it rejected my password.* (I haven't typed it in in years as my browser remembered it.)* For each attempt it wanted a new Captcha.* Then I clicked on "lost password".* That too wanted a Captcha.* Then it said my "username" (6 digits) is not valid.* Neither is my email (another captcha). I may never login to SSA again! |
#10
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new SSA web site
Wait, am I reading the latest SSA email correctly? We need to reset our password to a new value to be able to log into the new site; but we *ALSO* need our old password/login in order to be able to access/use all of the older/existing systems - even after switching to the new site??
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