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#1
August 16th 13, 12:25 AM
posted to rec.aviation.soaring
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Great service from Ilec when my Arcus M engine would not start
I have written this up in more detail in Schempp-Hirth Arcus Google Group.
I just wanted to report what exceptional service I have received from Ilec. Although this is the holiday season in Germany, I received advice in lengthy calls over Skype, then I sent my Ilec units back by UPS to Germany, and they were repaired, updated and sent back by overnight delivery service the very same day on which they had been delivered. Well done Ilec. Mark Burton, flying an Arcus M and an Ash 26E from London Gliding Club, Dunstable, UK 
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