If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Bose comes through for my Christmas too! (was "Present from Bose!")
I've posted lots of messages about how much my wife and I appreciate
our Bose headsets, followed by several about how my wife's headset became unusable after an upgrade (and a couple of attempts to fix it). Now I get to go back to praising Bose. I just got off the phone with Joe Tesini of Bose Noise Reduction Customer Service. He'd read of my frustration and wanted to correct the situation. He was quite professional yet friendly, and didn't assert that we were just imagining some horrible difference between my wife's headset and mine (as had been our last experience with Bose). Joe instructed me to send the headset back - on their dime this time. He's going to replace it completely. We're going to run it to UPS now. Thank you, Bose. --kyler |
#2
|
|||
|
|||
"Kyler Laird" wrote in message
He'd read of my frustration and wanted to correct the situation. Do they monitor our little group or did you send the a letter? -- Jim Fisher |
#3
|
|||
|
|||
This reminds me of the pal in Maine who urged me to buy a Saab because the dealers were so obliging that they always loaned him a car when his was in the shop for repairs. I refrained from mentioning that if he'd bought a Honda, it wouldn't have to go into the shop. Neither have my Davey Clarks. all the best -- Dan Ford email: see the Warbird's Forum at www.warbirdforum.com and the Piper Cub Forum at www.pipercubforum.com |
#4
|
|||
|
|||
Jim Fisher wrote:
Do they monitor our little group or did you send the a letter? I can assure you there are Bose people lurking here. I know this because one contacted me recently regarding some of my posts here. In fact, if Kyler hadn't come back with a positive response, I was planning to put in a call to that person to see what he could do. Glad to see someone beat me to it, and that customer service is still alive there. And, before anyone asks me, NO, I will not reveal this person's contact information because he has not explicity given me permission to do so. If he wants to pipe up here on his own free will, that's his call. -Doug -- -------------------- Doug Vetter, CFIMEIA http://www.dvcfi.com -------------------- |
#5
|
|||
|
|||
In article ,
Cub Driver wrote: This reminds me of the pal in Maine who urged me to buy a Saab because the dealers were so obliging that they always loaned him a car when his was in the shop for repairs. I refrained from mentioning that if he'd bought a Honda, it wouldn't have to go into the shop. Neither have my Davey Clarks. In fairness, your David Clarks are likely less complex than the Bose, particularly if they are passive sets. Not sure what today's Bose ANR sets are like, but I was disappointed in the ones I tried a few years ago. And despite what Honda owners claim, I have yet to see a Honda that didn't have to go to the shop for unscheduled visits. My wife's Honda was in the shop for unscheduled maintenance at least 3 times with fairly expensive problems, at least one of which was a Honda design defect (I believe it was the oil seal retaining clip recall, where the seal would pop and dump all of your oil overboard, which happened to my wife at night in a not-so-good location... but hey, they're so great they even run without oil, right?) We finally ditched the car at 115k miles because, despite being front wheel drive, it wasn't worth crap in even so much as a dusting of snow. JKG |
#6
|
|||
|
|||
"Jim Fisher" writes:
"Kyler Laird" wrote in message He'd read of my frustration and wanted to correct the situation. Do they monitor our little group or did you send the a letter? They monitor (through Google in this case). I was so frustrated by the way Kitty was treated last time that I had pretty much given up on them (although I intended to visit them when we were at MIT for a conference). BTW, the smaller "not a battery" box for the panel-mount headset and the wool patch on the headset band were suggestions I made awhile back that a technician saw and discussed with me. I appreciate that they monitor and value the feedback. --kyler |
#7
|
|||
|
|||
We finally ditched the car at 115k miles because, despite being front wheel drive, it wasn't worth crap in even so much as a dusting of snow. You need snow tires on a Honda, that's true. But then if you live in New Hampshire, you really need snow tires on any vehicle that isn't four-wheel-drive. Was that "merely 115,000 miles" or WOW! 115,000 miles? I sold my Immortal Accord last August. It was 13 years old and had never had a repair to the core vehicle (excluding air conditioner, cruise control, and exhaust system--the last being expendable items in New Hampshire). Not did it have any rust-through. I was really sorry to see it go, but I feared it would suddenly dump me on the asphalt with no car around me. Except for its sibling the Civic (which lasted 10 years) I had never before owned an automobile past its sixth anniversay, nor one that didn't require major surgery somewhere along the line. all the best -- Dan Ford email: see the Warbird's Forum at www.warbirdforum.com and the Piper Cub Forum at www.pipercubforum.com |
#8
|
|||
|
|||
10 years) I had never before owned an automobile past its sixth
anniversay, nor one that didn't require major surgery somewhere along the line. You should try a Crown Victoria next time. I have a 93' that was 'gently' used by the Iowa State Patrol for 3 years and 90,000 miles, and seven years later has 164,000 miles with nary a hickup to the core drivetrain. Very minor rust. The cabbies run these things to 300,000 miles, rebuild, then run another 300,000 miles. They have truly outstanding engineering and should get more respect. Of course, the best part is that I've got a cop motor, cop shocks, cop tires, and it's easy to drive in the dark while wearing sunglasses :-) -Aviv |
#9
|
|||
|
|||
You should try a Crown Victoria next time. I have a 93' that was 'gently'
used by the Iowa State Patrol for 3 years and 90,000 miles, and seven years later has 164,000 miles with nary a hickup to the core drivetrain. Very minor rust. The cabbies run these things to 300,000 miles, rebuild, then run another 300,000 miles. They have truly outstanding engineering and should get more respect. I've ridden in Aviv's "ghetto cruiser", and can attest to its outstanding ride and power. It's fun pulling up next to a little econo-box and scaring the driver, too. -- Jay Honeck Iowa City, IA Pathfinder N56993 www.AlexisParkInn.com "Your Aviation Destination" |
#10
|
|||
|
|||
"Kyler Laird" wrote in message
They monitor (through Google in this case). Ah, good. In that case, I am severely disappointed in the Bose headsets that I never bought. Why, if I had a free pair, I would probably be their best-est supporter. -- Jim Fisher Florence, Alabama (256) 555-1212 |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Giving thanks this Christmas, by Phill Coleman | Otis Willie | Naval Aviation | 0 | December 18th 04 05:52 AM |
Another Almost Annual Christmas Poem!!! | David Pincus | Home Built | 4 | December 28th 03 12:47 PM |
Merry Christmas, all! | John Pelchat | Owning | 5 | December 27th 03 01:01 AM |
Bose comes through for my Christmas too! (was "Present from Bose!") | Kyler Laird | General Aviation | 12 | December 24th 03 05:14 AM |
MERRY CHRISTMAS | JSH5176 | Military Aviation | 0 | December 13th 03 05:12 AM |