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Soaring Software Training Over the Phone
Hi,
I am very excited to announce a new service that has already become very popular. I've been doing phone training for a year or 2, but the new web conferencing features are new. Training Over the Phone or Web With Free Web Conferencing - One-on-one or in groups of up to 15 attendees - Very Popular I offer training over the phone on the soaring software topics listed below for $40/hour. What we cover is up to you. It includes free web conferencing features as described below. I bill for fractional parts of 1 hour so if you need less than 1 hour, the bill is less than $40. 1 hour is usually plenty to get most people on the right track. Phone charges will be your responsibility as you will call me. After you place the order, please call to schedule a time for the training. The best time for me is usually between 9 AM and 5 PM, or between 8:30 PM and 11 PM U.S. Central Time, Monday through Friday, but other times can be arranged. If you are a very technical person - you probably won't need this training. Skype If you want to call me for free you can reach me using Skype. It is a free internet phone service that requires only a high-speed internet connection and a microphone and speaker for your computer. You can download it free he http://www.skype.com. Web Conferencing - Included - Free of Charge Adobe Acrobat Connect is a fantastic web conferencing service to which I subscribe. The standard hourly training fee includes the use of this service - it is free for the customer. I have been using it a lot lately for one-on-one training sessions. With the customer's permission I setup the system so I can see that they are doing on their PC. I talk them though a software download or soaring software feature and they learn better because they do the work. I can also take control of their machine (only with their permission) to do complex tasks more quickly. This service is amazing. It is as if I am in the same room with the customer, looking over their shoulder (at the PC screen only - no need to comb your hair or get out of your pajamas). It also allows me to hold web conferences with up to 15 attendees at a time. It could be used to do group training in which I walk through software features on my computer and all the attendees can view what I'm doing on their PCs. There is no need to install software at the customer's end. When you connect through a web browser a very small utility is installed in a few seconds. I use this service during nearly every phone support session I do - several times a week. The service also includes phone conferencing so that we all call a number and be connected together (long distance phone charges apply - or you can use Skype which charges very low per/minute rates for calls to land lines). To connect to a conference in progress go he http://connect.acrobat.com/cumulus Topics a.. Glide Navigator II b.. SeeYou c.. SeeYou Mobile d.. StrePla e.. pocket*StrePla f.. Cambridge 302, 302A and 303 g.. LX Navigation Colibri h.. Downloading waypoint or airspace files from the internet to your PC or PDA i.. Transferring files from your PC to your PDA or vice-versa Good Soaring, Paul Remde Cumulus Soaring, Inc. http://www.cumulus-soaring.com |
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