Power Flarms now VERY expensive to fix

**Bob T** · #1 March 1st 15, 11:30 PM posted to rec.aviation.soaring

With Williams no longer able to work on PowerFlarms, problems are VERY expensive to attend to. One has to ship their unit to their PF dealer, who ships it to Switzerland for work. Plus shipping back. Mine lost GPS ability, cost me a hair under $500 to get fixed and returned to me. Whew! Regardless, thanks to Richard for the good service.

**BG[_4_]** · #2 March 2nd 15, 06:52 AM posted to rec.aviation.soaring

On Sunday, March 1, 2015 at 3:30:42 PM UTC-8, Bob T wrote:
With Williams no longer able to work on PowerFlarms, problems are VERY expensive to attend to. One has to ship their unit to their PF dealer, who ships it to Switzerland for work. Plus shipping back. Mine lost GPS ability, cost me a hair under $500 to get fixed and returned to me. Whew! Regardless, thanks to Richard for the good service.

So what happened? This is unacceptable for product support and will certainly hurt the adoption. This would be a very bad to know ahead of time before buying.

BG

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