If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
SPOT recall
December 14, 2009
Dear Valued Partner, Spot LLC is dedicated to providing the highest quality and best performance products to our customers, therefore, Spot LLC will be conducting a voluntary product return on any new model SPOT Satellite GPS Messenger � (SPOT-2) purchased since October 1, 2009. During recent testing, we discovered that some of the new SPOT-2 devices might not meet battery and messaging operating specifications. Replacement product will be available in early 2010. Spot LLC guarantees we will exchange your customer�s product free of charge and will be diligently managing the exchange process direct with approximately 1800 impacted customers. We will be instructing all customers to return their product directly to SPOT (see www.findmespot.com/exchange for details). In addition, Spot LLC will work with you directly to meet your replacement product needs as soon as new product is available. This notice does not affect the original SPOT Satellite Personal Tracker (SPOT-1) devices. Customers can easily identify the unaffected SPOT-1 product as it is clearly marked as the SPOT Personal Tracker. The operating condition does not apply to any other SPOT products. Your Spot Distribution Manager will contact you with more details on the exchange process. Sincerely, The SPOT Team SPOT Distribution Managers by Region: Jake Rembert Vice President, Sales 408-933-4495 office Email: US Southwest Donnie Hatch Office: (360) 834-7972 Email: US South Central and Southeast Adam Eckstein Office: (561) 483-7618 Email: US Northeast Greg Wilkinson Office: (519) 472-4018 Email: Tom Knauff |
#2
|
|||
|
|||
SPOT recall
Rats! And I have been recommending that people buy SPOT-2 devices
over the older SPOT-1. Oh well, at least SPOT is being proactive about the issue ;-) Frank On Dec 15, 7:06*am, Tom wrote: December 14, 2009 Dear Valued Partner, Spot LLC is dedicated to providing the highest quality and best performance products to our customers, therefore, Spot LLC will be conducting a voluntary product return on any new model SPOT Satellite GPS Messenger (SPOT-2) purchased since October 1, 2009. During recent testing, we discovered that some of the new SPOT-2 devices might not meet battery and messaging operating specifications. Replacement product will be available in early 2010. Spot LLC guarantees we will exchange your customer s product free of charge and will be diligently managing the exchange process direct with approximately 1800 impacted customers. We will be instructing all customers to return their product directly to SPOT (seewww.findmespot.com/exchangefor details). In addition, Spot LLC will work with you directly to meet your replacement product needs as soon as new product is available. Tom Knauff |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Spot deal, today only, buy service get a free Spot | Tim Taylor | Soaring | 3 | December 1st 08 10:30 PM |
Primary Glider Recall | [email protected] | Home Built | 2 | October 3rd 08 08:19 PM |
GPS Smart Coupler recall | Jim Ham | Home Built | 0 | April 26th 04 06:33 PM |
prarie vortex? does anyone recall this one from the 1980's | 87015 | Military Aviation | 0 | February 27th 04 11:27 AM |
WWII bomber crews recall horror of Ploesti | Otis Willie | Military Aviation | 0 | August 5th 03 10:58 PM |