Can't Download Flight Log From ClearNav Vario

[Dan Marotta]

I can navigate to the Tools/Downloads page and select the file. When
pressing the bottom right button the display says "Downloading" and then
"Error". I've reformatted my thumb drive and tried downloading the file
that I downloaded from my previous flight but today's file won't
download. BTW, I was able to upload a profile file from the thumb drive
so I don't think the problem is with the drive or cable.

Any suggestions?
--
Dan, 5J

[Tango Eight]

On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:

> Any suggestions?

Please try a SanDisk Cruzer USB drive.

best,
Evan Ludeman for CNi

[Dan Daly[_2_]]

On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
> I can navigate to the Tools/Downloads page and select the file. When
> pressing the bottom right button the display says "Downloading" and then
> "Error". I've reformatted my thumb drive and tried downloading the file
> that I downloaded from my previous flight but today's file won't
> download. BTW, I was able to upload a profile file from the thumb drive
> so I don't think the problem is with the drive or cable.
>
> Any suggestions?
> --
> Dan, 5J

[Dan Marotta]

Thanks Evan, but that's what I'm using. You recommended that to me when
I bought the CNvXC and I bought it.

Today my flight downloaded so I thought I'd download yesterday's flight
but it failed. I also tried the flight from the day before (which I'd
downloaded and posted the previous day) and it failed, too! So I tried
today's flight again even though it was already on the Cruzer and it
downloaded successfully. I'm mystified.

Dan

On 8/28/2016 12:40 PM, Tango Eight wrote:
> On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
>
>> Any suggestions?
> Please try a SanDisk Cruzer USB drive.
>
> best,
> Evan Ludeman for CNi

--
Dan, 5J

[Tango Eight]

On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote:
> Thanks Evan, but that's what I'm using. You recommended that to me when
> I bought the CNvXC and I bought it.
>
> Today my flight downloaded so I thought I'd download yesterday's flight
> but it failed. I also tried the flight from the day before (which I'd
> downloaded and posted the previous day) and it failed, too! So I tried
> today's flight again even though it was already on the Cruzer and it
> downloaded successfully. I'm mystified.
>
> Dan
>
> On 8/28/2016 12:40 PM, Tango Eight wrote:
> > On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
> >
> >> Any suggestions?
> > Please try a SanDisk Cruzer USB drive.
> >
> > best,
> > Evan Ludeman for CNi
>
> --
> Dan, 5J

Dan,

Best give Gary a call tomorrow.

regards,
Evan

[[email protected]]

On Saturday, August 27, 2016 at 5:14:53 PM UTC-7, Dan Marotta wrote:
> I can navigate to the Tools/Downloads page and select the file. When
> pressing the bottom right button the display says "Downloading" and then
> "Error". I've reformatted my thumb drive and tried downloading the file
> that I downloaded from my previous flight but today's file won't
> download. BTW, I was able to upload a profile file from the thumb drive
> so I don't think the problem is with the drive or cable.
>
> Any suggestions?
> --
> Dan, 5J

I've had a couple of flights that downloaded without error message onto a CN usb stick, but upon opening in See You or trying to post on OLC found they were incomplete. From now on, I plan on downloading them from the CN itself.

[Dan Marotta]

Thanks, I will...

And, to Lash, I only have the vario, not the CN computer/display.

On 8/28/2016 7:53 PM, Tango Eight wrote:
> On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote:
>> Thanks Evan, but that's what I'm using. You recommended that to me when
>> I bought the CNvXC and I bought it.
>>
>> Today my flight downloaded so I thought I'd download yesterday's flight
>> but it failed. I also tried the flight from the day before (which I'd
>> downloaded and posted the previous day) and it failed, too! So I tried
>> today's flight again even though it was already on the Cruzer and it
>> downloaded successfully. I'm mystified.
>>
>> Dan
>>
>> On 8/28/2016 12:40 PM, Tango Eight wrote:
>>> On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
>>>
>>>> Any suggestions?
>>> Please try a SanDisk Cruzer USB drive.
>>>
>>> best,
>>> Evan Ludeman for CNi
>> --
>> Dan, 5J
> Dan,
>
> Best give Gary a call tomorrow.
>
> regards,
> Evan

--
Dan, 5J

[Tango Eight]

On Sunday, August 28, 2016 at 9:58:30 PM UTC-4, wrote:

> I've had a couple of flights that downloaded without error message onto a CN usb stick, but upon opening in See You or trying to post on OLC found they were incomplete. From now on, I plan on downloading them from the CN itself.

I don't know what you mean by "downloading them from the CN itself". If you are having a problem with your CN equipment, contacting CNi is the recommended course of action. If you are having a problem understanding the device or how to operate it, feel free to contact me. If you suspect hardware problems, contact Gary @ CNi (or rep in your region of the world if not US)..

While I do lurk on r.a.s. (filthy habit, I know), posting on r.a.s. really isn't the way I'd prefer to handle customer service.

http://clearnav.net/simplemachinesforum/index.php

best,
Evan

[Dan Marotta]

No need to call Gary - he contacted me and asked me to try a few things
which I will do today. I don't know if Evan alerted him or if he also
lurks here, but that's what I call customer service!

Dan

On 8/29/2016 8:38 AM, Dan Marotta wrote:
> Thanks, I will...
>
> And, to Lash, I only have the vario, not the CN computer/display.
>
> On 8/28/2016 7:53 PM, Tango Eight wrote:
>> On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote:
>>> Thanks Evan, but that's what I'm using. You recommended that to me when
>>> I bought the CNvXC and I bought it.
>>>
>>> Today my flight downloaded so I thought I'd download yesterday's flight
>>> but it failed. I also tried the flight from the day before (which I'd
>>> downloaded and posted the previous day) and it failed, too! So I tried
>>> today's flight again even though it was already on the Cruzer and it
>>> downloaded successfully. I'm mystified.
>>>
>>> Dan
>>>
>>> On 8/28/2016 12:40 PM, Tango Eight wrote:
>>>> On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
>>>>> Any suggestions?
>>>> Please try a SanDisk Cruzer USB drive.
>>>>
>>>> best,
>>>> Evan Ludeman for CNi
>>> --
>>> Dan, 5J
>> Dan,
>>
>> Best give Gary a call tomorrow.
>>
>> regards,
>> Evan
>

--
Dan, 5J

[[email protected]]

On Saturday, August 27, 2016 at 5:14:53 PM UTC-7, Dan Marotta wrote:
> I can navigate to the Tools/Downloads page and select the file. When
> pressing the bottom right button the display says "Downloading" and then
> "Error". I've reformatted my thumb drive and tried downloading the file
> that I downloaded from my previous flight but today's file won't
> download. BTW, I was able to upload a profile file from the thumb drive
> so I don't think the problem is with the drive or cable.
>
> Any suggestions?
> --
> Dan, 5J

I meant a couple would not download from the CN vario but downloading from CN has always been fine.