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#1
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I can navigate to the Tools/Downloads page and select the file. When
pressing the bottom right button the display says "Downloading" and then "Error". I've reformatted my thumb drive and tried downloading the file that I downloaded from my previous flight but today's file won't download. BTW, I was able to upload a profile file from the thumb drive so I don't think the problem is with the drive or cable. Any suggestions? -- Dan, 5J |
#2
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On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
Any suggestions? Please try a SanDisk Cruzer USB drive. best, Evan Ludeman for CNi |
#3
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Thanks Evan, but that's what I'm using. You recommended that to me when
I bought the CNvXC and I bought it. Today my flight downloaded so I thought I'd download yesterday's flight but it failed. I also tried the flight from the day before (which I'd downloaded and posted the previous day) and it failed, too! So I tried today's flight again even though it was already on the Cruzer and it downloaded successfully. I'm mystified. Dan On 8/28/2016 12:40 PM, Tango Eight wrote: On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote: Any suggestions? Please try a SanDisk Cruzer USB drive. best, Evan Ludeman for CNi -- Dan, 5J |
#4
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On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote:
Thanks Evan, but that's what I'm using. You recommended that to me when I bought the CNvXC and I bought it. Today my flight downloaded so I thought I'd download yesterday's flight but it failed. I also tried the flight from the day before (which I'd downloaded and posted the previous day) and it failed, too! So I tried today's flight again even though it was already on the Cruzer and it downloaded successfully. I'm mystified. Dan On 8/28/2016 12:40 PM, Tango Eight wrote: On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote: Any suggestions? Please try a SanDisk Cruzer USB drive. best, Evan Ludeman for CNi -- Dan, 5J Dan, Best give Gary a call tomorrow. regards, Evan |
#5
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Thanks, I will...
And, to Lash, I only have the vario, not the CN computer/display. On 8/28/2016 7:53 PM, Tango Eight wrote: On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote: Thanks Evan, but that's what I'm using. You recommended that to me when I bought the CNvXC and I bought it. Today my flight downloaded so I thought I'd download yesterday's flight but it failed. I also tried the flight from the day before (which I'd downloaded and posted the previous day) and it failed, too! So I tried today's flight again even though it was already on the Cruzer and it downloaded successfully. I'm mystified. Dan On 8/28/2016 12:40 PM, Tango Eight wrote: On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote: Any suggestions? Please try a SanDisk Cruzer USB drive. best, Evan Ludeman for CNi -- Dan, 5J Dan, Best give Gary a call tomorrow. regards, Evan -- Dan, 5J |
#6
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No need to call Gary - he contacted me and asked me to try a few things
which I will do today. I don't know if Evan alerted him or if he also lurks here, but that's what I call customer service! Dan On 8/29/2016 8:38 AM, Dan Marotta wrote: Thanks, I will... And, to Lash, I only have the vario, not the CN computer/display. On 8/28/2016 7:53 PM, Tango Eight wrote: On Sunday, August 28, 2016 at 9:11:29 PM UTC-4, Dan Marotta wrote: Thanks Evan, but that's what I'm using. You recommended that to me when I bought the CNvXC and I bought it. Today my flight downloaded so I thought I'd download yesterday's flight but it failed. I also tried the flight from the day before (which I'd downloaded and posted the previous day) and it failed, too! So I tried today's flight again even though it was already on the Cruzer and it downloaded successfully. I'm mystified. Dan On 8/28/2016 12:40 PM, Tango Eight wrote: On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote: Any suggestions? Please try a SanDisk Cruzer USB drive. best, Evan Ludeman for CNi -- Dan, 5J Dan, Best give Gary a call tomorrow. regards, Evan -- Dan, 5J |
#7
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On Saturday, August 27, 2016 at 8:14:53 PM UTC-4, Dan Marotta wrote:
I can navigate to the Tools/Downloads page and select the file. When pressing the bottom right button the display says "Downloading" and then "Error". I've reformatted my thumb drive and tried downloading the file that I downloaded from my previous flight but today's file won't download. BTW, I was able to upload a profile file from the thumb drive so I don't think the problem is with the drive or cable. Any suggestions? -- Dan, 5J |
#8
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On Saturday, August 27, 2016 at 5:14:53 PM UTC-7, Dan Marotta wrote:
I can navigate to the Tools/Downloads page and select the file. When pressing the bottom right button the display says "Downloading" and then "Error". I've reformatted my thumb drive and tried downloading the file that I downloaded from my previous flight but today's file won't download. BTW, I was able to upload a profile file from the thumb drive so I don't think the problem is with the drive or cable. Any suggestions? -- Dan, 5J I've had a couple of flights that downloaded without error message onto a CN usb stick, but upon opening in See You or trying to post on OLC found they were incomplete. From now on, I plan on downloading them from the CN itself. |
#9
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On Sunday, August 28, 2016 at 9:58:30 PM UTC-4, wrote:
I've had a couple of flights that downloaded without error message onto a CN usb stick, but upon opening in See You or trying to post on OLC found they were incomplete. From now on, I plan on downloading them from the CN itself. I don't know what you mean by "downloading them from the CN itself". If you are having a problem with your CN equipment, contacting CNi is the recommended course of action. If you are having a problem understanding the device or how to operate it, feel free to contact me. If you suspect hardware problems, contact Gary @ CNi (or rep in your region of the world if not US).. While I do lurk on r.a.s. (filthy habit, I know), posting on r.a.s. really isn't the way I'd prefer to handle customer service. http://clearnav.net/simplemachinesforum/index.php best, Evan |
#10
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On Saturday, August 27, 2016 at 5:14:53 PM UTC-7, Dan Marotta wrote:
I can navigate to the Tools/Downloads page and select the file. When pressing the bottom right button the display says "Downloading" and then "Error". I've reformatted my thumb drive and tried downloading the file that I downloaded from my previous flight but today's file won't download. BTW, I was able to upload a profile file from the thumb drive so I don't think the problem is with the drive or cable. Any suggestions? -- Dan, 5J I meant a couple would not download from the CN vario but downloading from CN has always been fine. |
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