In the "Some folks are never satisfied" department...

[Jay Honeck]

I was speaking with an FBO owner today about the trials and
tribulations of customer service. We commiserated over how you just
can't win, sometimes. He told me that he tries to keep his rental
fleet pristine, but has seen some pretty funny "squawks" on the
clipboard over the years.

The best one (I thought) was a note that said "Tires too firm"....
(I'm gonna use that excuse next time I bounce one...)

Of course, in the "believe it or not" category, I actually received a
comment card today from a guest who stated that their "Suite was too
quiet" -- thus proving that you really CAN'T please everyone!

:-)
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

[Don Byrer]

On 30 Dec 2006 13:19:08 -0800, "Jay Honeck" >
wrote:

>I was speaking with an FBO owner today about the trials and
>tribulations of customer service. We commiserated over how you just
>can't win, sometimes. He told me that he tries to keep his rental
>fleet pristine, but has seen some pretty funny "squawks" on the
>clipboard over the years.
>
>The best one (I thought) was a note that said "Tires too firm"....
>(I'm gonna use that excuse next time I bounce one...)
>
>Of course, in the "believe it or not" category, I actually received a
>comment card today from a guest who stated that their "Suite was too
>quiet" -- thus proving that you really CAN'T please everyone!
>
>:-)


That's the suite "I" want we ever get around to coming out there!

--Don
Don Byrer KJ5KB
Radar Tech & Smilin' Commercial Pilot Guy
Glider & CFI wannabe
kj5kb-at-hotmail.com

"I have slipped the surly bonds of earth; now if I can just land without bending the gear..."
"Watch out for those doves...<smack-smack-smack-smack...>"

[Matt Whiting]

Jay Honeck wrote:

> I was speaking with an FBO owner today about the trials and
> tribulations of customer service. We commiserated over how you just
> can't win, sometimes. He told me that he tries to keep his rental
> fleet pristine, but has seen some pretty funny "squawks" on the
> clipboard over the years.
>
> The best one (I thought) was a note that said "Tires too firm"....
> (I'm gonna use that excuse next time I bounce one...)
>
> Of course, in the "believe it or not" category, I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" -- thus proving that you really CAN'T please everyone!

Is the comment card anonymous or can you call and ask them how much
noise they would have preferred? :-)


Matt

[[email protected]]

"Jay Honeck" > wrote:
> Of course, in the "believe it or not" category, I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" -- thus proving that you really CAN'T please everyone!

Maybe they were expecting that you'd have the sound of the aircraft of
that particular suite doing a fly-by piped in ... that would be a great
way to do your complimentary wake-up calls (ha).

[Kyle Boatright]

"Jay Honeck" > wrote in message

<<snip>>
>
> Of course, in the "believe it or not" category, I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" -- thus proving that you really CAN'T please everyone!
>
> :-)
> --
> Jay Honeck
> Iowa City, IA
> Pathfinder N56993
> www.AlexisParkInn.com
> "Your Aviation Destination"

Maybe it was a subtle hint that the TV doesn't work. ;-)

KB

[The Visitor]

wrote:

> Maybe they were expecting that you'd have the sound of the aircraft of
> that particular suite doing a fly-by piped in ... that would be a great
> way to do your complimentary wake-up calls (ha).

That's a fantastic idea. Rocket launch in the space suite.

[Bob Noel]

In article . com>,
"Jay Honeck" > wrote:

> Of course, in the "believe it or not" category, I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" -- thus proving that you really CAN'T please everyone!

Need more noise from the airport!!

--
Bob Noel
Looking for a sig the
lawyers will hate

[Roger[_4_]]

On 30 Dec 2006 13:19:08 -0800, "Jay Honeck" >
wrote:

>I was speaking with an FBO owner today about the trials and
>tribulations of customer service. We commiserated over how you just
>can't win, sometimes. He told me that he tries to keep his rental
>fleet pristine, but has seen some pretty funny "squawks" on the
>clipboard over the years.
>
>The best one (I thought) was a note that said "Tires too firm"....
>(I'm gonna use that excuse next time I bounce one...)

I find the Deb does much better with the tires at the rated pressure.
>
>Of course, in the "believe it or not" category, I actually received a
>comment card today from a guest who stated that their "Suite was too
>quiet" -- thus proving that you really CAN'T please everyone!
>
People go to the ocean for peace and quiet. That damn surf was so
noisy it took me three nights to get used to it enough to be able to
get a restful night. OTOH I doubt you have much problems with the
surf in IOWA. <:-))


>:-)
Roger Halstead (K8RI & ARRL life member)
(N833R, S# CD-2 Worlds oldest Debonair)
www.rogerhalstead.com

[Gene Seibel]

Jay Honeck wrote:
> I was speaking with an FBO owner today about the trials and
> tribulations of customer service. We commiserated over how you just
> can't win, sometimes. He told me that he tries to keep his rental
> fleet pristine, but has seen some pretty funny "squawks" on the
> clipboard over the years.
>
> The best one (I thought) was a note that said "Tires too firm"....
> (I'm gonna use that excuse next time I bounce one...)
>
> Of course, in the "believe it or not" category, I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" -- thus proving that you really CAN'T please everyone!
>
> :-)

My favorite "airport hotel" is under the Fed Ex landing pattern at
Memphis. ;)
--
Gene Seibel
Tales of Flight - http://pad39a.com/gene/tales.html
Because I fly, I envy no one.

[GeorgeC]

Hey, if I stay at a motel near an airport I want to hear airplanes.

In the UFAF, the F-105 would pitchout right over my barrack at 0200 hr. When I
moved to Oklahoma City, I lived three miles from Tinker AFB engine runup stands.
At that time we were fixing B-52, so the engines were B-52 engines. Then when I
got marries I moved in with my wife. Her house was under the finial approach to
30 TIK, the KC-135's (707) favorite runway. You do remember the scream of a
KC-135. When I got a job a the FAA, we moved to be closer to my work. You guest
it our house in under the downwind leg 17L/35R of OKC.

It's odd I don't hear many airplanes anymore. Very seldom do I hear a carrier,
one in a great while do I hear a biz-airplane. I can't count on the OKANG any
more either. A few mouths ago I heard this loud noise outside and went out to
see what was going on. It was a flight of four C-130 in formation (diamond as I
remember) at low altitude (4,000 or 5,000) going NNE. I read in the paper that
it was the last time all eight C-130's would fly in formation. The ANG is losing
all of their C-130's. I must have hear the first flight go over and got out in
time to se the last flight going away. It's sad.

When I come to stay at your place, since you don't have elevators, can I have
the room next to the ice maker?


On 30 Dec 2006 13:19:08 -0800, "Jay Honeck" > wrote:


>Of course, in the "believe it or not" category, I actually received a
>comment card today from a guest who stated that their "Suite was too
>quiet" -- thus proving that you really CAN'T please everyone!
>
>:-)

GeorgeC

[GeorgeC]

Sounds great. Jay, can you do that?

On Sat, 30 Dec 2006 15:23:18 -0700, wrote:

>"Jay Honeck" > wrote:
>> Of course, in the "believe it or not" category, I actually received a
>> comment card today from a guest who stated that their "Suite was too
>> quiet" -- thus proving that you really CAN'T please everyone!
>
>Maybe they were expecting that you'd have the sound of the aircraft of
>that particular suite doing a fly-by piped in ... that would be a great
>way to do your complimentary wake-up calls (ha).

GeorgeC

[GeorgeC]

I'll have to try that one, Thanks for the tip.

On 30 Dec 2006 16:26:33 -0800, "Gene Seibel" > wrote:


>My favorite "airport hotel" is under the Fed Ex landing pattern at
>Memphis. ;)

GeorgeC

[Peter R.]

Jay Honeck > wrote:

> I actually received a
> comment card today from a guest who stated that their "Suite was too
> quiet" --

Must have been a guest from New York City. New Yorkers need the noise from
the sirens, auto horns, traffic, street vendor instruments, overhead
helicopters, and garbage trucks to sleep.

--
Peter

[Jay Honeck]

> >Maybe they were expecting that you'd have the sound of the aircraft of
> >that particular suite doing a fly-by piped in ... that would be a great
> >way to do your complimentary wake-up calls (ha).

> Sounds great. Jay, can you do that?

I suppose it would be possible, but problematic. Some guests might
think it was cute or cool. Others would find it awful.

These are the sorts of things that we debate endlessley. We don't
have (for example) airplane-shaped beds, or parachutes hanging from the
ceilings, either, precisely because our primary mission is to be a
hotel -- not a kitschy amusement park.

One thing we always try to remember is that, first and foremost, our
goal is to be an outstanding and comfortable hotel. The aviation theme
must be secondary to that primary goal, and I think rockets going off
at 6 AM in the Apollo Suite might cross that line.

;-)
--
Jay Honeck
Iowa City, iA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

[Jay Honeck]

> When I come to stay at your place, since you don't have elevators, can I have
> the room next to the ice maker?

Most of our suites have full-sized appliances -- including a full-sized
fridge/freezer. Thus, we don't have an ice-making machine on the
property -- since each guest has his/her own ice!

:-)
--
Jay Honeck
Iowa City, iA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

[Jay Honeck]

> > I actually received a
> > comment card today from a guest who stated that their "Suite was too
> > quiet" --
>
> Must have been a guest from New York City. New Yorkers need the noise from
> the sirens, auto horns, traffic, street vendor instruments, overhead
> helicopters, and garbage trucks to sleep.

No, they were from Iowa.

I don't know what they expected, but our place *is* incredibly
sound-proof. It was built when the airport was still trying to regain
regular air-carrier service, so everything was constructed with
sound-proofing in mind.

Oh well -- they still rated us "Excellent" and they said that they
would recommend us to a friend -- so I guess "too quiet" isn't too
bad...

;-)
--
Jay Honeck
Iowa City, iA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

[Jose[_1_]]

> Oh well -- they still rated us "Excellent" and they said that they
> would recommend us to a friend -- so I guess "too quiet" isn't too
> bad...

Perhaps it was tongue in cheek. Nonetheless, it might be a service if
you found their address and buzzed them in Atlas at 5 AM. :)

Jose
--
He who laughs, lasts.
for Email, make the obvious change in the address.

[Gene Seibel]

Jay Honeck wrote:
>
> I don't know what they expected, but our place *is* incredibly
> sound-proof. It was built when the airport was still trying to regain
> regular air-carrier service, so everything was constructed with
> sound-proofing in mind.
>
> Oh well -- they still rated us "Excellent" and they said that they
> would recommend us to a friend -- so I guess "too quiet" isn't too
> bad...

Actually, I once lived a half block from a hospital with all the sirens
and the ocassional Life Flight helicopter passing just over our front
porch roof. Moved from there to a thick walled house on the edge of
town. The eerie quiet took some getting used to. I remember lying in
bed the first night and wondering if I was going to be able to sleep.
;)
--
Gene Seibel
Hangar 131 - http://pad39a.com/gene/plane.html
Because I fly, I envy no one.

[GeorgeC]

Cool!

On 30 Dec 2006 19:33:08 -0800, "Jay Honeck" > wrote:

>> When I come to stay at your place, since you don't have elevators, can I have
>> the room next to the ice maker?
>
>Most of our suites have full-sized appliances -- including a full-sized
>fridge/freezer. Thus, we don't have an ice-making machine on the
>property -- since each guest has his/her own ice!
>
>:-)

GeorgeC

[Morgans[_5_]]

"Jay Honeck" > wrote

> Oh well -- they still rated us "Excellent" and they said that they
> would recommend us to a friend -- so I guess "too quiet" isn't too
> bad...

So, if this comment card was the newsgroups, they made the mistake of not
putting a smiley after that comment.

You have been paid a compliment, perhaps? <g>
--
Jim in NC

[John T]

"GeorgeC" > wrote in message

>
> Cool!
>
>> Most of our suites have full-sized appliances -- including a
>> full-sized fridge/freezer. Thus, we don't have an ice-making
>> machine on the property -- since each guest has his/her own ice!

Funny, George. Funny. :)

--
John T
http://sage1solutions.com/blogs/TknoFlyer
Reduce spam. Use Sender Policy Framework: http://openspf.org
____________________

[Don Tuite]

On 30 Dec 2006 13:19:08 -0800, "Jay Honeck" >
wrote:

>Of course, in the "believe it or not" category, I actually received a
>comment card today from a guest who stated that their "Suite was too
>quiet"
>
Old movie cliche, right?

Did you remind him why old jungle hands hate it when the drums stop
their incessant beating?

"'Cuz that's when the bass takes a solo!"

Don