Lowrance 2000C

[texas slacker]

Progress Report: I have had this unit for about 2 years, replacing
a Garmin portable that I had for about 12 years. The Lowrance was
cheaper.
The unit developed a problem in the first 3-4 months, I called
Lowrance, (tolerable wait on the phone) confirmed the problem and
shipped it back to them.
Just recently it developed another problem (sometimes the "enter"
button works, sometimes it doesn't) and I called Lowrance. This time
I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
rep to get a return authorization. Now I am checked. I guess I will
wait a few days and try again.
Had to get it off my chest. Slacker

[vaughn]

"texas slacker" > wrote in message
...
>
>
> This time
> I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
> rep to get a return authorization. Now I am checked. I guess I will
> wait a few days and try again.

It looks like customer service is going the way of the buggy whip.

Vaughn

[Mike]

"texas slacker" > wrote in message
...
>
>
> Progress Report: I have had this unit for about 2 years, replacing
> a Garmin portable that I had for about 12 years. The Lowrance was
> cheaper.
> The unit developed a problem in the first 3-4 months, I called
> Lowrance, (tolerable wait on the phone) confirmed the problem and
> shipped it back to them.
> Just recently it developed another problem (sometimes the "enter"
> button works, sometimes it doesn't) and I called Lowrance. This time
> I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
> rep to get a return authorization. Now I am checked. I guess I will
> wait a few days and try again.
> Had to get it off my chest. Slacker

I've had similar problems with Lowrance customer "service" which is
practically non-existent. That's one of the reasons why I'm glad I switched
back to Garmin.

I just exchanged a Garmin unit and had no problems whatsoever. Just 15
minutes or so on the phone with a Garmin rep diagnosing the problem, shipped
the unit back to Garmin, and got a replacement shipped back all within a
week.

[dave]

Mike wrote:
> "texas slacker" > wrote in message
> ...
>>
>>
>> Progress Report: I have had this unit for about 2 years, replacing
>> a Garmin portable that I had for about 12 years. The Lowrance was
>> cheaper.
>> The unit developed a problem in the first 3-4 months, I called
>> Lowrance, (tolerable wait on the phone) confirmed the problem and
>> shipped it back to them.
>> Just recently it developed another problem (sometimes the "enter"
>> button works, sometimes it doesn't) and I called Lowrance. This time
>> I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
>> rep to get a return authorization. Now I am checked. I guess I will
>> wait a few days and try again.
>> Had to get it off my chest. Slacker
>
> I've had similar problems with Lowrance customer "service" which is
> practically non-existent. That's one of the reasons why I'm glad I
> switched back to Garmin.
>
> I just exchanged a Garmin unit and had no problems whatsoever. Just 15
> minutes or so on the phone with a Garmin rep diagnosing the problem,
> shipped the unit back to Garmin, and got a replacement shipped back all
> within a week.
I bought one last year for a good price.
It lost all satellites on a long cross country and couldn't reacquire
for 20 minutes. I pulled my old Airmap 300 out and continued on until it
started to work again.
I tried everything to get it to see satellites again including pulling
the batteries.
Hasn't happened since, but I've only put about 15 hours on it.
I didn't send it back since I couldn't replicate the problem.

Dave

[Jay Masino]

After my 12 year old Garmin 195 started having problems, I purchased a
Lowrance 1000. In the few months I owned it, I had problems with the
buttons not working, a failed backlight, and difficulty locking onto
satellites. I eventually talked Lowrance into giving me my money back,
and I purchased a Garmin 296 instead.

--- Jay

--

Jay Masino "Home is where My critters are"
http://www.JayMasino.com
http://www.OceanCityAirport.com
http://www.oc-Adolfos.com

[Mike]

"Dave" > wrote in message
...
>
>
> Mike wrote:
>> "texas slacker" > wrote in message
>> ...
>>>
>>>
>>> Progress Report: I have had this unit for about 2 years, replacing
>>> a Garmin portable that I had for about 12 years. The Lowrance was
>>> cheaper.
>>> The unit developed a problem in the first 3-4 months, I called
>>> Lowrance, (tolerable wait on the phone) confirmed the problem and
>>> shipped it back to them.
>>> Just recently it developed another problem (sometimes the "enter"
>>> button works, sometimes it doesn't) and I called Lowrance. This time
>>> I spent 2 hours waiting to talk to a rep. No joy. I have to talk to a
>>> rep to get a return authorization. Now I am checked. I guess I will
>>> wait a few days and try again.
>>> Had to get it off my chest. Slacker
>>
>> I've had similar problems with Lowrance customer "service" which is
>> practically non-existent. That's one of the reasons why I'm glad I
>> switched back to Garmin.
>>
>> I just exchanged a Garmin unit and had no problems whatsoever. Just 15
>> minutes or so on the phone with a Garmin rep diagnosing the problem,
>> shipped the unit back to Garmin, and got a replacement shipped back all
>> within a week.
> I bought one last year for a good price.
> It lost all satellites on a long cross country and couldn't reacquire for
> 20 minutes. I pulled my old Airmap 300 out and continued on until it
> started to work again.
> I tried everything to get it to see satellites again including pulling the
> batteries.
> Hasn't happened since, but I've only put about 15 hours on it.
> I didn't send it back since I couldn't replicate the problem.

I saw a friend's 396 do something similar near an antenna farm and he told
me it always does that in the area. If often fly my 496 in the same area
and have never had that problem.

[Dan D[_2_]]

"Jay Masino" > wrote in message ...
> After my 12 year old Garmin 195 started having problems, I purchased a
> Lowrance 1000. In the few months I owned it, I had problems with the
> buttons not working, a failed backlight, and difficulty locking onto
> satellites. I eventually talked Lowrance into giving me my money back,
> and I purchased a Garmin 296 instead.
>
> --- Jay
>
> --
>
> Jay Masino "Home is where My critters are"
> http://www.JayMasino.com
> http://www.OceanCityAirport.com
> http://www.oc-Adolfos.com



My 2000C is still working flawlessly after many years. I would never put up with the Garmin issues. My 2000C has never
dropped satellites or missed a beat. It does suck up batteries though...

but, if I were to get another GPS today, it would be the Bendix AV8OR...

[PECW]

I have had a unit for several years now, never had any technical issues and
I like it. The runway guidance is a great option.

My really big peeve is that when I purchased the unit, XM WX supposedly was
in development. Two years later, no joy. From what I understand it will not
ever be available for this unit. Hence the huge price drops.

Peter



"Jay Masino" > wrote in message
...
> After my 12 year old Garmin 195 started having problems, I purchased a
> Lowrance 1000. In the few months I owned it, I had problems with the
> buttons not working, a failed backlight, and difficulty locking onto
> satellites. I eventually talked Lowrance into giving me my money back,
> and I purchased a Garmin 296 instead.
>
> --- Jay
>
> --
>
> Jay Masino "Home is where My critters are"
> http://www.JayMasino.com
> http://www.OceanCityAirport.com
> http://www.oc-Adolfos.com

[Orval Fairbairn[_2_]]

In article >,
"PECW" > wrote:

> I have had a unit for several years now, never had any technical issues and
> I like it. The runway guidance is a great option.
>
> My really big peeve is that when I purchased the unit, XM WX supposedly was
> in development. Two years later, no joy. From what I understand it will not
> ever be available for this unit. Hence the huge price drops.
>
> Peter
>
>
>
> "Jay Masino" > wrote in message
> ...
> > After my 12 year old Garmin 195 started having problems, I purchased a
> > Lowrance 1000. In the few months I owned it, I had problems with the
> > buttons not working, a failed backlight, and difficulty locking onto
> > satellites. I eventually talked Lowrance into giving me my money back,
> > and I purchased a Garmin 296 instead.


I talked to Darrel Lowrance about the complaints that I've been seeing
on this NG. He sold the company two years ago and is really upset at the
way the new owners are operating it. The problem is that the owners are
MBAs, who have no common sense on how to treat customers.

He says that he wishes they would take his name off the company.

In fact, his airplanes now sport Garmin equipment!

--
Remove _'s from email address to talk to me.

[Jay Honeck[_2_]]

> In fact, his airplanes now sport Garmin equipment!

Oh, my. That truly speaks volumes.

Thanks for the head's up.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
Ercoupe N94856
www.AlexisParkInn.com
"Your Aviation Destination"

[Orval Fairbairn[_2_]]

In article <fVUrl.3302$DP1.1637@attbi_s22>,
"Jay Honeck" > wrote:

> > In fact, his airplanes now sport Garmin equipment!
>
> Oh, my. That truly speaks volumes.
>
> Thanks for the head's up.

Jay,

Check with Harry and Greg -- they know him, too.

--
Remove _'s from email address to talk to me.

[Matt Schloss]

;684894'] In fact, his airplanes now sport Garmin equipment!

Oh, my. That truly speaks volumes.

Thanks for the head's up.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
Ercoupe N94856
www.AlexisParkInn.com
"Your Aviation Destination"

From my experience selling both Garmin and Lowrance, Garmin has the upper hand bar none. While the 2000C has a nice screen size, the resolution is not quite up to par. The other issue that I have with Lowrance right now, other than the customer service, is the fact that they are not sure which direction they are moving in. Popular units have been discontinued and it appears as if the aviation development staff is no longer around. My .02