Jay Honeck wrote:

no offense meant, but my first thought was: Yeah, right.

No offense taken. It's almost too crazy to believe. I just UPS'd them back
to Oregon. I believe this particular set has made that journey three times
now, since '99 or '00...

I'm familiar with the skeptical sentiment... the FBO pilot shop which accepted
my two pair for repair at least a half a dozen times started to get a little
irritated with me too. While they were always polite about it, one comment I
remember hearing was, "Do you wear these while playing football, or something?"

Until you go through the irritating process that Jay and I both have
experienced, you won't know how CAREFULLY we've both treated our headsets.
Towards the end I literally handled my 25XLs as though they were a carton of
eggs. I'd never just toss them in the seat of my car (I'll do that with my
Bose X's when they're enclosed in the carrying case any day.) Plugging them
into the panel - carefully, SLOWLY, don't bend the cable at all, don't do
anything fast. Turning on the ANR- handle the switches carefully.
Repositioning the mic boom - quently squeeze to move it where you want it to
be. Don't rotate the mic too far. Don't let the ANR box just hang where your
knees can hit it - take the stress off of it by carefully tucking it into a
side pocket. And putting them on - heavens! It's like handling live dynamite
in close proximity to your cranium. You'd better be careful, or they might
just fall apart!

Jay, I'm with you, man... and I feel your pain! No, really!

-Ryan