Al Gilson wrote:
I'm impressed. In this day and age of customer "no" service, these
folks did OK in my book.

I had a similar experience with LightSpeed, i.e., me breaking
my headset, long past warrantee expiration, and them offering
multiple choices of repair (for pretty much nothing) or trade-in
for an upgrade (I picked the latter choice though); neat. When
time came to buy another headset (for passenger) the choice was
easy.

--Sylvain