DG "service contract" revisited

On Oct 21, 7:27*pm, Mike Schumann
wrote:
On 10/21/2011 10:10 AM, jcarlyle wrote: It might be different in Canada than in the US. How is DG's "3 days to
pay" notification sent?

I never received anything by post or e-mail, the charge just appeared
on my credit card at the end of the month. A DG rep confirmed that DG
was renewing automatically without notification.

-John

On Oct 21, 9:58 am, *wrote:
DG gives you 3 days to refuse to pay then it charge you automatically.
This is illegal in Canada.
S6

You can always dispute the charge with your credit card company and they
will issue a chargeback to DG. *In the US, if a company has too many
chargebacks, they loose the ability to accept credit cards.

--
Mike Schumann

That's the problem with a recurring payment - when you dispute it with
the credit card company they will, quite correctly, tell you that you
have authorised a recurring payment and that there are, therefore, no
grounds to dispute it through them. The fact that you weren't aware
of it cuts no ice with them. If I pay for any service by card that
could in any way turn into a recurring payment I specify that I wish
it recorded that I am not authorising a recurring payment and have
been surprised to find how often the default position of the other
side was to put the transaction through as one. Examples have been -
home insurance, breakdown cover, vehicle insurance, credit card
protection policy etc. Some send a renewal notice with the fact that
the payment will be automatically taken buried in the text - hoping
that you miss it. They may do this less in the US but DG is
European.

John Galloway