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Sounds similar to my policy(ies). Some companies lost a good customer,
and some have really impressed me. "Haywood Jablome" wrote in message news:k6hTb.207931$na.340391@attbi_s04... "Tom Sixkiller" wrote in message news:JVgTb.81 The difference between me and you is that I could not be bothered to play that game. So I let my subscription slide years ago. So now they get nothing and I am spared of the bull****. In the "old days", companies used to "nickel and dime", you to death. Today, it's $50 and $100 you to death. Not a month goes by I don't find someone trying to slip and extra $10, $20, $50...past us on a billing statement. Of course, the "error" is never in MY favor. :~( I'm on a screw you diet. The rules are simple: 1. If the price is fair, I will pay it. You do not waste my time with negotiations. 2. If there is a problem with your product, I give you one chance to fix it. If you cannot fix it satisfactorily and fast the first time, I will return it for a refund. 3. If I have to wait more than 10 minutes maximum to talk to your tech support on the phone then I will take my business elsewhere. 4. I do not stand and wait in any queue for more than 4 minutes. After which time I leave the goods exactly where they are and walk out of the store (losers on welfare have an excuse to wait in line) 5. If you have me between a rock and a hard place - tardy contractors are an example - I will harrass you by telephone at your home and/or business at least 4 times a day until you make good. Try it. It works. |
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