Lightspeed Comes Through!

Good point. If I were getting my first headset, I'd certainly want to
wait
for more evidence. But since Lightspeed's repair service is good, I can
afford to gamble a little, since I can just fall back on my older headsets
for awhile if need be.

No, the new set didn't break. But it's almost as funny...

Gleefully preparing for our very first flight (yesterday, to Minneapolis, to
see the Maul of America) with FOUR ANR headsets on board, I carefully moved
the new pair into the prime left seat spot, the 25XLs from the left to the
right seat, the 15s from the right seat to the rear, and the old Flightcoms
OUT of the plane entirely.

Shortly after take-off, my son discovered that he could no longer be heard
on the intercom. Apparently the simple act of moving the 15s from the front
seat to the back seat caused a wire in the microphone boom to fail
internally.

As always, a call to Lightspeed was all it took to get a return
authorization, and they will be good as new in a few days...

Until then, the trusty Flightcoms are back in their position of "honor"...

--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

Shortly after take-off, my son discovered that he could no longer be heard
on the intercom.


The regular microphone that comes with the airplane can be used also. Plug it
into the mic jack, and push to talk. Hand it to the other passenger when they
need to talk. You won't be transmitting unless you're at one of the pilot
stations.

Jose

(for Email, make the obvious changes in my address)

This is almost tooooo funny. Hey Jay, I will try to get ya booked on
Jay leno soon....... I have two pairs of 20 3 G's and so far all is
just great with them. That ANR concept is a wonderful thing.
"Jay Honeck" wrote in message news:m690b.182200$Ho3.25391@sccrnsc03...
Good point. If I were getting my first headset, I'd certainly want to
wait
for more evidence. But since Lightspeed's repair service is good, I can
afford to gamble a little, since I can just fall back on my older headsets
for awhile if need be.

No, the new set didn't break. But it's almost as funny...

Gleefully preparing for our very first flight (yesterday, to Minneapolis, to
see the Maul of America) with FOUR ANR headsets on board, I carefully moved
the new pair into the prime left seat spot, the 25XLs from the left to the
right seat, the 15s from the right seat to the rear, and the old Flightcoms
OUT of the plane entirely.

Shortly after take-off, my son discovered that he could no longer be heard
on the intercom. Apparently the simple act of moving the 15s from the front
seat to the back seat caused a wire in the microphone boom to fail
internally.

As always, a call to Lightspeed was all it took to get a return
authorization, and they will be good as new in a few days...

Until then, the trusty Flightcoms are back in their position of "honor"...

Jay,

no offense meant, but my first thought was: Yeah, right.

--
Thomas Borchert (EDDH)

no offense meant, but my first thought was: Yeah, right.

No offense taken. It's almost too crazy to believe. I just UPS'd them back
to Oregon. I believe this particular set has made that journey three times
now, since '99 or '00...

Someone really must do their MBA thesis on the Lightspeed Aviation story.
A perfect example of forgetting the details...
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"

If they are a thriving, profitable company, maybe the thesis should be -
Screw the Details.

The bottom line on this issue is ...the bottom line. Wonder how they're
doing in the marketplace?

--
Montblack

"Jay Honeck"
Someone really must do their MBA thesis on the Lightspeed Aviation story.
A perfect example of forgetting the details...

As I saw written today, "They have plenty of practice fixing them".

On Tue, 19 Aug 2003 10:01:52 -0500, "Montblack"
wrote:

If they are a thriving, profitable company, maybe the thesis should be -
Screw the Details.

The bottom line on this issue is ...the bottom line. Wonder how they're
doing in the marketplace?

Jay,

Someone really must do their MBA thesis on the Lightspeed Aviation story.
A perfect example of forgetting the details...


Well, as you know, Lightspeed would be long out of business if even a
noticable minority, let alone a majority, would have your kind of problems
- or in fact any kind of problem. So, in one way or another, you must be
special. But of course, you know that ;-)

--
Thomas Borchert (EDDH)

Jay Honeck wrote:

no offense meant, but my first thought was: Yeah, right.

No offense taken. It's almost too crazy to believe. I just UPS'd them back
to Oregon. I believe this particular set has made that journey three times
now, since '99 or '00...

I'm familiar with the skeptical sentiment... the FBO pilot shop which accepted
my two pair for repair at least a half a dozen times started to get a little
irritated with me too. While they were always polite about it, one comment I
remember hearing was, "Do you wear these while playing football, or something?"

Until you go through the irritating process that Jay and I both have
experienced, you won't know how CAREFULLY we've both treated our headsets.
Towards the end I literally handled my 25XLs as though they were a carton of
eggs. I'd never just toss them in the seat of my car (I'll do that with my
Bose X's when they're enclosed in the carrying case any day.) Plugging them
into the panel - carefully, SLOWLY, don't bend the cable at all, don't do
anything fast. Turning on the ANR- handle the switches carefully.
Repositioning the mic boom - quently squeeze to move it where you want it to
be. Don't rotate the mic too far. Don't let the ANR box just hang where your
knees can hit it - take the stress off of it by carefully tucking it into a
side pocket. And putting them on - heavens! It's like handling live dynamite
in close proximity to your cranium. You'd better be careful, or they might
just fall apart!

Jay, I'm with you, man... and I feel your pain! No, really!

-Ryan

"Jay Honeck" wrote:

As always, a call to Lightspeed was all it took to get a return
authorization, and they will be good as new in a few days...

Until then, the trusty Flightcoms are back in their position of "honor"...
++++++++++++++++++++++++++++++++++++++++++++

Jay:

What is so wonderful about Lightspeed that
Flightcom ANR's literally have to take a back seat...
no matter how much/badly the Lightspeeds screw up?


Barnyard BOb -- long time Flightcom ANR user