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#1
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"There are definitely issues with Powerflarm which can and needs to be
addressed, yet the lack of any forum or means to provide feedback, ask questions and get answers is starting to really irritate! You would expect that between butterfly, Powerflarm USA and the US dealers, someone will start providing official support, but so far, it seems like everybody is just guessing or figuring things on their own." I think you just outlined several very good reasons for not getting one. I am a firm believer in the technology and its usefulness, but I find the apparent lack of support to be somewhat arrogant. As such, I have a very hard time paying the not insignificant price for hardware that has no support, poor (at best) documentation and features that may or may not work as advertised. I cancelled my order for the above reasons. WD |
#2
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I think it is important to balance the safety that such device provides vs the lack of good support. After flying with Powerflarm for couple of month I can say that although I am frustrated with the lack of support, I wouldn't want to fly again without it, and encourage everyone to get one.
Actually the issue is not lack of support, but perhaps lack of good communication or acceptable web site and manual. Ramy |
#3
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On Sep 12, 3:36*am, Ramy wrote:
I think it is important to balance the safety that such device provides vs the lack of good support. After flying with Powerflarm for couple of month I can say that although I am frustrated with the lack of support, I wouldn't want to fly again without it, and encourage everyone to get one. Actually the issue is not lack of support, but perhaps lack of good communication or acceptable web site and manual. Ramy The original post points to lack of support! It also appears there are warranty issues that neither Butterfly nor PF want to resolve. I was busy at work and I had no time to install my PF yet. I certainly hope when I turn the unit on later today I will not have the same issues. |
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