Bose Corp. - What a company!

How's this for customer support.

I ordered the new upgrade for the Series X headset (better battery life)
back in October (about $125). It was delayed until after January 04
because of a supplier problem.

Mysteriously around Christmas I got a box from Bose, but it was a new
QC-1 non-aviation NR headset. I called about why I got it, and (after
most everyone at Bose had no idea why it was sent) I just got word that
they were being shipped as "atonement" (their word) for the delayed X
upgrade.

No charge, yet it's got to be worth more than the original order.

Bill,

No charge, yet it's got to be worth more than the original order.


Would you rather have a very occasional free gift like that and an
absurdly high product price to cover that - or a more reasonable
product price to begin with?

--
Thomas Borchert (EDDH)

On Mon, 12 Jan 2004 17:00:45 +0100, Thomas Borchert
wrote:

Bill,

No charge, yet it's got to be worth more than the original order.


Would you rather have a very occasional free gift like that and an
absurdly high product price to cover that - or a more reasonable
product price to begin with?

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!

Stu,

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!


Nope, obviously not someone obscenely rich g.

--
Thomas Borchert (EDDH)

Believe me, not obscenely, nor minutely rich. Just know and appreciate
quality. Four years later, worth every penny.

Thomas Borchert wrote:
Stu,


Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!



Nope, obviously not someone obscenely rich g.

Bill,

Believe me, not obscenely, nor minutely rich. Just know and appreciate
quality. Four years later, worth every penny.


Did you notice the g?

--
Thomas Borchert (EDDH)

On Mon, 12 Jan 2004 21:28:18 +0100, Thomas Borchert
wrote:

Stu,

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!


Nope, obviously not someone obscenely rich g.
They are mighty proud of their stuff, ain't they?

Thomas Borchert writes:

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!

Nope, obviously not someone obscenely rich g.

But you have a plane? How can that be?!

--kyler

In article , Kyler Laird
wrote:

Thomas Borchert writes:

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!

Nope, obviously not someone obscenely rich g.

But you have a plane? How can that be?!

Ahhh!!! Interesting statements of false logic:
Because I am obscenely rich, I have an airplane.
Because I have an airplane, I am obscenely rich.

I used to part own a plane, and hope to do so again soon. I was never rich,
but ownership brought my hobby to me at an affordable price.

Also, I still use my David Clark headset I "treated" myself to on getting my
licence in 1988. cost me £200 and it's been worth every penny. Quality is
worth paying for.

John

"Kyler Laird" wrote in message
...
Thomas Borchert writes:

Obviously not a BOSE X owner. They wouldn't be asking that question.
And I'm enjoying my "gift", too!

Nope, obviously not someone obscenely rich g.

But you have a plane? How can that be?!

--kyler