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#1
May 20th 08, 02:04 PM
posted to rec.aviation.piloting
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FAILED Aviation Administration News
A new survey shows customer satisfaction with the airline
industry dropping to near historic lows, with Atlanta-based Delta Air Lines ranked fourth out of the seven biggest U.S. airlines. The survey being released Tuesday by the University of Michigan found customers giving airlines the worst grades since 2001, with the industry's overall scores down for the third straight year. 
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#2
May 20th 08, 07:34 PM
posted to rec.aviation.piloting
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FAILED Aviation Administration News
"WTF!!!" wrote in message news  A new survey shows customer satisfaction with the airline industry dropping to near historic lows, with Atlanta-based Delta Air Lines ranked fourth out of the seven biggest U.S. airlines. The survey being released Tuesday by the University of Michigan found customers giving airlines the worst grades since 2001, with the industry's overall scores down for the third straight year. What has that to do with your subject line?
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